Verified Job
Customer Support / TeleCaller
Real Time Analyst BPO Permanent WFH Park KS in 1840 amp Company
Customer Support / TeleCaller
#431232
Remote / WFH
Job Description
Qualifications
Must have their own laptop/desktop which meets minimum qualifications:
Processor - Core i5 or higher, RAM - 8GB or higher
Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 6 Mbps
11 more items(s)
Responsibilities
The successful candidate will be responsible for managing call volumes, daily attendance, and program break schedules while working closely with the operations team to analyze and improve delivery processes
Manage the call volume, daily attendance, and program break schedules
Assist with the creation of metrics and targets for services
Must have their own laptop/desktop which meets minimum qualifications:
Processor - Core i5 or higher, RAM - 8GB or higher
Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 6 Mbps
11 more items(s)
Responsibilities
The successful candidate will be responsible for managing call volumes, daily attendance, and program break schedules while working closely with the operations team to analyze and improve delivery processes
Manage the call volume, daily attendance, and program break schedules
Assist with the creation of metrics and targets for services
