Quality Assurance Manager

Full job description
Hybrid work environment
Part-time - 3 days per week.
Play an important part shaping the future of our iconic Australian institution
Drive excellence and integrity— by leading the Bank’s Internal Audit Quality Assurance and Improvement Program in alignment with global standards

About the business/role/team

As a key member of our Internal Audit Team, reporting directly to the Head of Department, the Quality Assurance Manager – Audit plays a vital role in ensuring the long-term effectiveness, compliance, and continuous improvement of the Bank’s internal audit function.

About the role
We are seeking a detail-oriented and proactive Quality Assurance Manager - Audit responsible for the ongoing development and maintenance of the Quality Assurance and Improvement Program (QAIP), ensuring it remains aligned with the Global Internal Audit Standards (GIAS), including the integration of upcoming Topical Requirements.
Key Responsibilities
Design, implement, and maintain the QAIP framework in the highest level of effectiveness and compliance with IIA Standards.
Conduct periodic internal assessments and coordinate external quality reviews.
Identify gaps or areas for improvement in internal audit processes and create action plans to address deficiencies and drive continuous improvement.
Monitor audit performance metrics and identify opportunities for continuous improvement.
Collaborate with cross-functional teams and key stakeholders to embed a culture of quality assurance throughout the Bank.
Provide independent assurance on the effectiveness of audit methodology and practices.
Collaborate with audit leadership to uplift audit methodology and drive innovation.
Develop and deliver training and awareness programs to enhance audit quality.
Prepare reports and insights for senior management and the audit committee.
Maintain up-to-date knowledge of audit methodologies, industry trends, and changes to relevant standards and regulations.
Oversee, evaluate and enhance key performance indicators (KPIs)
Work to resolve gaps identified through employee engagement surveys, IIA gap analysis, and external quality assessments by developing and implementing improvement plans.
About you
Quality Assurance Expertise: Strong knowledge of QAIPs and experience in designing, developing, and executing QAIP initiatives to drive internal audit effectiveness and compliance.
Strong Problem-Solving and Analytical Skills: Proficient in identifying gaps and areas for improvement within internal audit processes and creating actionable plans for continuous improvement and operational excellence.
Excellent communication and interpersonal abilities
Attention to detail with a focus on accuracy and quality: Maintains a strong focus on accuracy, quality, and consistency in all aspects of audit review and QAIP execution.
Ability to lead and motivate a team: Proven ability to lead, inspire, and develop audit teams toward a shared vision of quality and continuous improvement.
You will hold a bachelor's degree in Business, Finance, Accounting, or a related field.
Professional certifications such as Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or equivalent, are highly desirable.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates. Read more