QTC Billing - Certinia PSA Solution Architect - Global Salesforce

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Certinia PSA Solution Architect – Global Salesforce

The role of the PSA Solution Architect is to lead client delivery, be responsible for architectural design, and guide clients using their best practices with Certinia PSA. The PSA Solution Architect will work closely with Product Owners, Salesforce Consultants, and Client Stakeholders to drive requirements and recommendations for our clients.

Responsibilities
• Provide value for clients by mapping business requirements into applicable solution design and architectural diagrams.
• Work directly with key business stakeholders to gather requirements and analyze and streamline business processes.
• Analyze business requirements (functional and technical) by conducting information-gathering sessions.
• Provide innovative client solutions leveraging Salesforce tools and concepts such as custom objects, custom fields, formulas, workflows, processes and flows, page layouts, validation rules, assignment rules, permission sets, analytics, and more.
• Recommend and implement the appropriate system architecture that adheres to best practices along with delivering business efficiencies to the client’s business.
• Manage and prioritize responsibilities based on organization and client commitments.
• Stay on top of current Salesforce and Certinia best practices applicable to the industry.
• Provide training and technical support to clients.
• Continually work to provide clients with operational efficiencies across all aspects of the business.
• Support enablement initiatives throughout the organization.

PSA Required Qualifications
• BS in Computer Science or equivalent work experience.
• Strong experience in solution architecture with Quote-to-Cash tools including Certinia PSA.
• Subject Matter Expert in professional services automation.
• Previous experience with implementing Certinia PSA solutions required
• Experience with integrations for Force.com platform.

PSA Preferred Qualifications
• Solid understanding of the Salesforce platform.
• Salesforce System Admin Certification.
• 4+ years as an Implementation Consultant, Business Analyst, or Solution Architect.
• Experience in creating documentation for requirements, design, testing, and training.
• Comfortable speaking with clients and developing business processes alongside them.
• Accounting Experience (A CPA is not required; an understanding of accounting principles and end-user application of accounting practices is required.

Personal Skills
• Strong communication and writing skills.
• Strong organizational, analytical, and problem-solving skills.
• Able to work in a team environment and encourage others to succeed.
• Adept at handling complex issues and working closely with senior stakeholders.

Compensation And Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Senior Consultant role is $110,000 - $203,000. For the Principal Architect role, the base salary pay range is $122,000- $225,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.

We will accept applications until November 30th, 2024. Read more