Public Relations Officer ( Female )

Customer Engagement Servicing
a) Take daily rounds and meet customer in IP

b) OP IP services

c) Engage with customer

d) Inform customer about new offer, benefits and activities

e) Maintain trimester wise Whatsapp group

f) Handle customer request, queries and resolution

2. Process Management

a) Managing smooth admission and discharge

b) Ensure the billing TAT is followed

c) Bills to be checked before it reaches customer through varies check points

Service Culture
a) To be well groomed, punctual and adhere to company policies practices

b) Follow Gold standards and service Protocols

Skilling Training
a) Take part in training and get updated with processes and SOP

Compliance Internal controls
a) Integrity related company polices and Information security

b) Compliance to laid down process

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Rotational shift
Supplemental Pay:

Overtime pay
Yearly bonus
Application Question(s):

Do You Have any work experience at Hospital in Operations______?
Experience:

total work: 3 years (Required)
Work Location: In person Read more