Verified Job
Clerical - Administrative
PS&A Support - Specialist Clinics
Clerical - Administrative
#754520
Remote / WFH
The Royal Victorian Eye & Ear Hospital
Job Description
Benefits
Pulled from the full job description
Annual leave
Salary packaging
Transportation links
Full job description
PS&A Support - Specialist Clinics
Reference Number: 1476
Job Type: Part Time
Department: Ambulatory Services Admin
Description:
About the Role
The Royal Victorian Eye and Ear Hospital is seeking an organised and detail-focused administrative professional to join the Patient Services & Access team as PS&A Support – Specialist Clinics.
This is an ongoing part-time position working five days per fortnight: two days in Week 1 and three days in Week 2.
This back-of-house role supports safe, accurate and efficient referral, appointment and patient communication processes. Working closely with multidisciplinary teams, you will help maintain the integrity of patient information and contribute to the smooth operation of Specialist Clinics.
Key responsibilities include:
Processing and maintaining referral, waitlist and appointment information accurately and within required timeframes
Recording patient and referrer communications so they are complete, traceable and compliant
Supporting appointment integrity, patient flow and administrative workflows
Using hospital systems such as PiMS, IPFX, Flow and secure messaging platforms
Identifying and escalating operational, safety or clinical risks appropriately
Working collaboratively with internal teams to improve processes and service delivery
Maintaining confidentiality and complying with relevant policies, procedures and legislation
About you
To be successful, you will demonstrate:
Strong computer literacy and the ability to learn new systems
Excellent written and verbal communication skills
A high level of accuracy and attention to detail
A patient-focused approach
Initiative, enthusiasm and effective teamwork
A demonstrated commitment to quality and continuous improvement
Previous experience in a hospital, medical clinic, healthcare administration, retail or hospitality environment is desirable.
Knowledge of the Victorian public hospital system and experience using PiMS or Cerner will be highly regarded.
Benefits
Centrally located, close to public transport and a short walk to the CBD
Friendly culture
Flexible work arrangements
Salary packaging and subsidised car parking
5 weeks annual leave, plus monthly ADO's for full time employees and 17.5% leave loading
The Eye and Ear is an equal opportunity employer.
to view position description.
Applications close 31/07/2026.
About the Eye and Ear
The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. The hospital recently completed a major redevelopment. For more information see The Royal Victorian Eye and Ear Hospital | Melbourne
All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status.
Pulled from the full job description
Annual leave
Salary packaging
Transportation links
Full job description
PS&A Support - Specialist Clinics
Reference Number: 1476
Job Type: Part Time
Department: Ambulatory Services Admin
Description:
About the Role
The Royal Victorian Eye and Ear Hospital is seeking an organised and detail-focused administrative professional to join the Patient Services & Access team as PS&A Support – Specialist Clinics.
This is an ongoing part-time position working five days per fortnight: two days in Week 1 and three days in Week 2.
This back-of-house role supports safe, accurate and efficient referral, appointment and patient communication processes. Working closely with multidisciplinary teams, you will help maintain the integrity of patient information and contribute to the smooth operation of Specialist Clinics.
Key responsibilities include:
Processing and maintaining referral, waitlist and appointment information accurately and within required timeframes
Recording patient and referrer communications so they are complete, traceable and compliant
Supporting appointment integrity, patient flow and administrative workflows
Using hospital systems such as PiMS, IPFX, Flow and secure messaging platforms
Identifying and escalating operational, safety or clinical risks appropriately
Working collaboratively with internal teams to improve processes and service delivery
Maintaining confidentiality and complying with relevant policies, procedures and legislation
About you
To be successful, you will demonstrate:
Strong computer literacy and the ability to learn new systems
Excellent written and verbal communication skills
A high level of accuracy and attention to detail
A patient-focused approach
Initiative, enthusiasm and effective teamwork
A demonstrated commitment to quality and continuous improvement
Previous experience in a hospital, medical clinic, healthcare administration, retail or hospitality environment is desirable.
Knowledge of the Victorian public hospital system and experience using PiMS or Cerner will be highly regarded.
Benefits
Centrally located, close to public transport and a short walk to the CBD
Friendly culture
Flexible work arrangements
Salary packaging and subsidised car parking
5 weeks annual leave, plus monthly ADO's for full time employees and 17.5% leave loading
The Eye and Ear is an equal opportunity employer.
to view position description.
Applications close 31/07/2026.
About the Eye and Ear
The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. The hospital recently completed a major redevelopment. For more information see The Royal Victorian Eye and Ear Hospital | Melbourne
All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status.
