Verified Job
Real Estate
Property Operations Coordinator & Executive Assistant (Fixed-term Contract)
Real Estate
#53654
Remote / WFH
Fab Real Estate
Job Description
We're looking for a confident, organised, and adaptable individual to join our team as Property Operations Coordinator and Executive Assistant, to provide cover during a maternity-related absence. This is a genuinely varied role at the heart of our property operations - no two days look quite the same. You'll get exposure to property management, compliance, tenant relations, and direct executive support, making it an excellent opportunity to build a broad and transferable skill set in a fast-moving environment.
You'll be trusted with real responsibility from day one, working closely with our Manager and wider team, while also having the independence to manage your own schedule and priorities across multiple sites.
We're looking for someone with some prior experience in residential property management, lettings, or coordination (ideally 1–2+ years), giving you a working understanding of how tenancies, compliance, and day-to-day property operations function.
Principal Duties and Responsibilities
Property and Key Management
Taking ownership of our key management system - labelling, organising, and tracking keys to ensure complete accuracy across the portfolio
Working closely with our virtual assistants (VAs) to ensure keys are always in the right place at the right time for move-ins, contractor visits, and viewing appointments
Coordinating check-outs and inventories with the VA team as needed
Carrying out meter readings where required
Collecting and scanning mail across our Archway properties, with weekly visits to Northwood and St Albans to manage post for those sites
Conducting quarterly property inspections using our software and identify potential issues
Capturing high-quality photos and videos of properties for marketing
Tenant Management and Compliance
Conducting property viewings as required
Checking and verifying receipt of holding deposits and rental payments
Processing the return of deposits at the end of tenancies
Representing the business at licensing inspections and managing the completion of licensing applications
Ensuring compliance requirements are met ahead of every inspection
Handling tenant issues that have been escalated from VAs to management, acting as a direct point of contact for resolution
Executive Support to the Manager
Acting as a trusted representative at meetings on the Manager's behalf
Keeping the Manager informed with timely project updates
Building relationships with contractors, including attending site visits and sourcing quotations for works
General Operations
Managing scheduled payments to viewing agents and contractors
Reconciling payments
Leading and overseeing the work of our VA team
Key Requirements
A full, valid UK driving licence and access to a personal vehicle is essential, as the role involves regular travel between our Archway office and properties in Northwood and Rickmansworth
Previous experience in residential property management or lettings (1-2+ years)
Basic understanding of tenancy processes
Confident communicator with good interpersonal skills
Ability to work independently across multiple locations
Comfortable using software systems (training provided if needed)
Proactive, hands-on attitude
Excellent organisational skills and close attention to detail
Strong written and verbal communication skills, with confidence liaising with contractors, tenants, and viewing agents
Comfortable managing and coordinating the work of a remote team
Sound general administrative and IT skills
A high degree of discretion and reliability, given the responsibility for property access and key management
Benefits
Mileage covered for all business travel and parking near the office
Regular office events
On-site gym
Bright, modern office with a fully stocked kitchen - coffee, iced coffee, syrups, and fresh fruit
Close working relationship with senior management, with genuine exposure to decision-making and day-to-day operations
Hands-on training across property management, compliance, and executive support
A varied, fast-paced role where no two days are the same
28 days' holiday, inclusive of bank holidays
Office closure over Christmas (annual leave to be used for this period)
Pay: £27,000.00-£32,000.00 per year
Benefits:
Free parking
On-site gym
Application question(s):
Do you have a full, valid UK driving licence and access to a personal vehicle?
Experience:
property management / lettings: 1 year (required)
Work Location: In person
You'll be trusted with real responsibility from day one, working closely with our Manager and wider team, while also having the independence to manage your own schedule and priorities across multiple sites.
We're looking for someone with some prior experience in residential property management, lettings, or coordination (ideally 1–2+ years), giving you a working understanding of how tenancies, compliance, and day-to-day property operations function.
Principal Duties and Responsibilities
Property and Key Management
Taking ownership of our key management system - labelling, organising, and tracking keys to ensure complete accuracy across the portfolio
Working closely with our virtual assistants (VAs) to ensure keys are always in the right place at the right time for move-ins, contractor visits, and viewing appointments
Coordinating check-outs and inventories with the VA team as needed
Carrying out meter readings where required
Collecting and scanning mail across our Archway properties, with weekly visits to Northwood and St Albans to manage post for those sites
Conducting quarterly property inspections using our software and identify potential issues
Capturing high-quality photos and videos of properties for marketing
Tenant Management and Compliance
Conducting property viewings as required
Checking and verifying receipt of holding deposits and rental payments
Processing the return of deposits at the end of tenancies
Representing the business at licensing inspections and managing the completion of licensing applications
Ensuring compliance requirements are met ahead of every inspection
Handling tenant issues that have been escalated from VAs to management, acting as a direct point of contact for resolution
Executive Support to the Manager
Acting as a trusted representative at meetings on the Manager's behalf
Keeping the Manager informed with timely project updates
Building relationships with contractors, including attending site visits and sourcing quotations for works
General Operations
Managing scheduled payments to viewing agents and contractors
Reconciling payments
Leading and overseeing the work of our VA team
Key Requirements
A full, valid UK driving licence and access to a personal vehicle is essential, as the role involves regular travel between our Archway office and properties in Northwood and Rickmansworth
Previous experience in residential property management or lettings (1-2+ years)
Basic understanding of tenancy processes
Confident communicator with good interpersonal skills
Ability to work independently across multiple locations
Comfortable using software systems (training provided if needed)
Proactive, hands-on attitude
Excellent organisational skills and close attention to detail
Strong written and verbal communication skills, with confidence liaising with contractors, tenants, and viewing agents
Comfortable managing and coordinating the work of a remote team
Sound general administrative and IT skills
A high degree of discretion and reliability, given the responsibility for property access and key management
Benefits
Mileage covered for all business travel and parking near the office
Regular office events
On-site gym
Bright, modern office with a fully stocked kitchen - coffee, iced coffee, syrups, and fresh fruit
Close working relationship with senior management, with genuine exposure to decision-making and day-to-day operations
Hands-on training across property management, compliance, and executive support
A varied, fast-paced role where no two days are the same
28 days' holiday, inclusive of bank holidays
Office closure over Christmas (annual leave to be used for this period)
Pay: £27,000.00-£32,000.00 per year
Benefits:
Free parking
On-site gym
Application question(s):
Do you have a full, valid UK driving licence and access to a personal vehicle?
Experience:
property management / lettings: 1 year (required)
Work Location: In person
