Verified Job
Real Estate
Head – CRM (Real Estate)
Real Estate
#727248
Remote / WFH
Vardhman Group
Job Description
Job Summary
The Head – CRM will be responsible for managing the entire customer lifecycle from booking to possession and post-possession services. The role focuses on delivering exceptional customer experience, ensuring timely collections, handling customer queries and escalations, and coordinating with internal departments to maintain high customer satisfaction levels.
The Head – CRM will be responsible for managing the entire customer lifecycle from booking to possession and post-possession services. The role focuses on delivering exceptional customer experience, ensuring timely collections, handling customer queries and escalations, and coordinating with internal departments to maintain high customer satisfaction levels.
