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Verified Job Accounting - Finance

Program Delivery Manager – Fintech

New Delhi, Delhi
Accounting - Finance
#711498
Remote / WFH

Job Description

new development bank (ndb)


Senior Professional, Information Technology (Governance Risk and Compliance)
new development bank (ndb) • Delhi • via Indeed
22 hours ago
Full–time
Apply on Indeed
Job description
Closing on: April 13th at 11:59 pm (China Standard Time)

Duty Station: Shanghai, China

Target Market: Global recruitment

Position requires relocation to NDB Headquarters in Shanghai, China.

Job description: Senior Professional, Information Technology (Governance, Risk and Compliance)

The Information Technology Division, under the Office of the Vice President for Administration, is functionall...
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paysprint private limited


Program Delivery Manager – Fintech
paysprint private limited • Delhi • via Indeed
22 hours ago
Full–time
Apply on Indeed
Job description
Department: Operations – Program Management

Location: New Delhi

Experience: 4–5 Years

Education: Graduate / Post Graduate (Finance / Banking / Management preferred)

Role Overview:

The Program Delivery Manager – Fintech will be responsible for managing the end-to-end customer journey from post-onboarding to successful go-live and activation of services across Payment Gateway (PG), Pay-in, Payout, and Escrow solutions. This role requires strong coordination across internal teams and external stakeholders to ensure seamless implementation and faster go-live.

Key Responsibilities:
• Go-Live Program Management

1 Own complete go-live responsibility with strict TAT adherence post-onboarding

2 Drive the customer journey from onboarding completion to successful activation

3 Ensure timely activation of Payment Gateway (PG), Pay-in, Payout, and Escrow solutions
• Stakeholder Coordination

1 Collaborate with internal teams: Sales, Alliances, Product, Tech, and Operations

2 Coordinate with external stakeholders: partner banks, PG partners, and merchant teams

3 Act as the single point of contact (SPOC) for updates and escalations
• Banking & Integration Coordination

1 Facilitate integrations with banking partners and payment gateway providers

2 Ensure accurate configuration of PG workflows, payout systems, and escrow mechanisms

3 Lead UAT cycles and readiness checks
• Customer Activation & Support

1 Guide customers through integration, testing, and activation

2 Ensure smooth first live transaction

3 Resolve blockers impacting timelines
• Process Monitoring & Improvement

1 Track go-live metrics and SLA performance

2 Improve onboarding-to-go-live turnaround time

3 Provide structured updates and reports

Skills & Competencies:

1 Strong understanding of PG, Pay-in, Payout, and Escrow workflows

2 Experience with banks, payment gateways, or fintech platforms

3 Excellent communication and stakeholder management 4 Strong analytical and problem-solving skills

Preferred Background:

1 Experience in Fintech, Banking, or Digital Payments

2 Exposure to banking APIs and integrations

3 Knowledge of settlement flows and reconciliation

Success Metrics:

1 Reduction in onboarding-to-go-live TAT

2 % of customers activated within timelines

3 First transaction success rate

4 Reduction in go-live delays
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