Verified Job
Marketing
Performance Marketing
Marketing
#793230
Remote / WFH
Sqroot
Job Description
About Us
We are Sqroot, a Mumbai performance marketing agency helping D2C and ecommerce brands scale profitably through Meta Ads, Google Ads, Creative strategy, Shopify analysis and growth marketing.
We work with D2C brands across:
• Fashion & Apparel
• Skincare & Beauty
• Wellness
• Food & Beverage
We are now looking for a Group Head who can oversee large brands where the Avg. Monthly Spends must be 30L to 60L; ensure operational excellence, improve client retention, and help scale delivery systems within the agency.
Role Overview
This role focuses on:
• delivery quality,
• client retention,
• team management,
• escalation handling,
• reporting standards,
• operational efficiency,
• and process building.
Key ResponsibilitiesTeam & Account Oversight
• Manage and oversee 5 Performane Marketing Managers and their respective teams, each Account Manager manages 5-6 Clients at Sqroot.
• Ensure smooth execution across multiple ecommerce and D2C accounts
• Monitor campaign performance and account health regularly
• Review reporting quality, communication standards, and timelines
Client Management
• Handle client escalations and critical discussions
• Participate in strategy and review calls with key clients
• Ensure strong client satisfaction and retention
• Identify upsell and growth opportunities within existing accounts
Operational Excellence
• Build and improve SOPs, workflows, and reporting systems
• Standardize account management processes across teams
• Ensure task accountability and delivery consistency
• Improve internal coordination between performance, creative, and account teams
Team Development
• Mentor and guide Performance Marketing Executives
• Train team members on communication, reporting, and operational processes
• Identify performance gaps and help improve team productivity
Performance & Growth
• Ensure accounts achieve performance benchmarks
• Work closely with Performance Marketing Executive teams to improve results
• Help leadership improve operational scalability and reduce delivery bottlenecks
RequirementsMust Have
• 4–5 years of experience in performance marketing agencies
• Experience handling multiple D2C/ecommerce clients
• Strong understanding of Meta Ads and Google Ads ecosystem
• Prior experience managing performance marketing team
• Excellent communication and stakeholder management skills
• Strong process orientation and operational mindset
Good to Have
• Experience working with high-spend d2c ecomm brands
• Understanding of creative strategy and retention marketing
• Experience building SOPs and scalable delivery systems
• Ability to manage fast-paced agency environments
Key Skills
• Client Servicing
• Team Management
• Ecommerce Marketing
• Meta Ads
• Google Ads
• Operational Management
• Performance Marketing
• Escalation Handling
• Reporting & Analytics
• SOP Building
KPIs / Success Metrics
• Client retention rate
• Account growth & upsell contribution
• Delivery quality consistency
• Team productivity & accountability
• Client satisfaction scores
• Reduction in founder dependency
Compensation
• Competitive salary based on experience and capability
• Performance-linked incentives may be included
Location
• Phoenix Market City, Kurla West
• On-site
How to Apply
Send your resume along with:
• Current CTC
• Expected CTC
• Notice period
• Brands/accounts handled
• Team management experience
We are Sqroot, a Mumbai performance marketing agency helping D2C and ecommerce brands scale profitably through Meta Ads, Google Ads, Creative strategy, Shopify analysis and growth marketing.
We work with D2C brands across:
• Fashion & Apparel
• Skincare & Beauty
• Wellness
• Food & Beverage
We are now looking for a Group Head who can oversee large brands where the Avg. Monthly Spends must be 30L to 60L; ensure operational excellence, improve client retention, and help scale delivery systems within the agency.
Role Overview
This role focuses on:
• delivery quality,
• client retention,
• team management,
• escalation handling,
• reporting standards,
• operational efficiency,
• and process building.
Key ResponsibilitiesTeam & Account Oversight
• Manage and oversee 5 Performane Marketing Managers and their respective teams, each Account Manager manages 5-6 Clients at Sqroot.
• Ensure smooth execution across multiple ecommerce and D2C accounts
• Monitor campaign performance and account health regularly
• Review reporting quality, communication standards, and timelines
Client Management
• Handle client escalations and critical discussions
• Participate in strategy and review calls with key clients
• Ensure strong client satisfaction and retention
• Identify upsell and growth opportunities within existing accounts
Operational Excellence
• Build and improve SOPs, workflows, and reporting systems
• Standardize account management processes across teams
• Ensure task accountability and delivery consistency
• Improve internal coordination between performance, creative, and account teams
Team Development
• Mentor and guide Performance Marketing Executives
• Train team members on communication, reporting, and operational processes
• Identify performance gaps and help improve team productivity
Performance & Growth
• Ensure accounts achieve performance benchmarks
• Work closely with Performance Marketing Executive teams to improve results
• Help leadership improve operational scalability and reduce delivery bottlenecks
RequirementsMust Have
• 4–5 years of experience in performance marketing agencies
• Experience handling multiple D2C/ecommerce clients
• Strong understanding of Meta Ads and Google Ads ecosystem
• Prior experience managing performance marketing team
• Excellent communication and stakeholder management skills
• Strong process orientation and operational mindset
Good to Have
• Experience working with high-spend d2c ecomm brands
• Understanding of creative strategy and retention marketing
• Experience building SOPs and scalable delivery systems
• Ability to manage fast-paced agency environments
Key Skills
• Client Servicing
• Team Management
• Ecommerce Marketing
• Meta Ads
• Google Ads
• Operational Management
• Performance Marketing
• Escalation Handling
• Reporting & Analytics
• SOP Building
KPIs / Success Metrics
• Client retention rate
• Account growth & upsell contribution
• Delivery quality consistency
• Team productivity & accountability
• Client satisfaction scores
• Reduction in founder dependency
Compensation
• Competitive salary based on experience and capability
• Performance-linked incentives may be included
Location
• Phoenix Market City, Kurla West
• On-site
How to Apply
Send your resume along with:
• Current CTC
• Expected CTC
• Notice period
• Brands/accounts handled
• Team management experience
