Verified Job
Retail / Counter Sales
Parts Counter Advisor (Waverley Chrysler)- job post Waverley Chrysler Dodge Jeep Ram
Retail / Counter Sales
#804900
Remote / WFH
Waverley Chrysler Dodge Jeep Ram
Job Description
Full job description
Waverley Chrysler is a proud, locally owned family business, and we have an immediate opening for a Parts Counter Advisor to join our fun and fast-growing team!
We’re looking for someone passionate about the automotive industry and committed to delivering exceptional customer service to our valued clients. If you're eager to thrive in a positive, energetic dealership environment and grow your career, we’d love to hear from you!
Key Responsibilities:
Assist Technicians, Retail, Internal, and Wholesale customers with parts selection in a professional, friendly, and efficient manner
Offer companion parts and promote current specials to ensure full product exposure
Answer incoming phone calls, provide accurate price quotes, and share relevant information
Notify the Parts Manager of any out-of-stock items or urgent shop material needs
Communicate ETAs and arrivals to Advisors, Tower staff, and Customers
Follow up on back-ordered parts
Process payments or obtain credit authorization from retail customers
Maintain accurate records of repair orders, invoices, and special-order parts
Keep personal and department workspaces clean and organized
Stay up-to-date with training programs, product updates, and dealership processes
Participate in lost sales tracking initiatives with the Parts Manager
Uphold a professional appearance and attitude at all times
What We’re Looking For:
1–5 years of FCA (Chrysler) parts experience is an asset
Post-secondary education or relevant training in automotive parts is preferred
Waverley Chrysler is a proud, locally owned family business, and we have an immediate opening for a Parts Counter Advisor to join our fun and fast-growing team!
We’re looking for someone passionate about the automotive industry and committed to delivering exceptional customer service to our valued clients. If you're eager to thrive in a positive, energetic dealership environment and grow your career, we’d love to hear from you!
Key Responsibilities:
Assist Technicians, Retail, Internal, and Wholesale customers with parts selection in a professional, friendly, and efficient manner
Offer companion parts and promote current specials to ensure full product exposure
Answer incoming phone calls, provide accurate price quotes, and share relevant information
Notify the Parts Manager of any out-of-stock items or urgent shop material needs
Communicate ETAs and arrivals to Advisors, Tower staff, and Customers
Follow up on back-ordered parts
Process payments or obtain credit authorization from retail customers
Maintain accurate records of repair orders, invoices, and special-order parts
Keep personal and department workspaces clean and organized
Stay up-to-date with training programs, product updates, and dealership processes
Participate in lost sales tracking initiatives with the Parts Manager
Uphold a professional appearance and attitude at all times
What We’re Looking For:
1–5 years of FCA (Chrysler) parts experience is an asset
Post-secondary education or relevant training in automotive parts is preferred
