Operations Supervisor

Full job description
About Zespri

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

About The Role

We are seeking an Operations Supervisor, based on the East Cost in Toughkennamon, to join our team and play a key role in the Zespri Operations team and plays the central interfacing, co-ordination and oversight role for Zespri inventory.

Reporting to the Assistant Operations Manager, the Operations Supervisor works closely with the Assistant Operations Manager and 3PL partners to co-ordinate and ensure the efficient and smooth delivery and receipt of product into the Hub warehouses and then to ensure product quality and production efficiencies are met and maintained throughout the supply chain.

Key Responsibilities include:

Oversight and monitoring of 3PL logistical activities - Ensure 3PLs execute tasks including managing vessel/container arrivals communications and day-to-day relationships with service providers, pallet handling, cool storage and temperatures control, ethylene management, hygiene/food safety standards, as per the Zespri requirements and in line with “Duty of Care” deliverables.
Zespri Intercheck (Quality Assurance) and quality/condition checking - Train, audit and monitor 3PL checking staff to ensure quality checking activities and reporting is carried out as per Zespri standards and in line with Supplier Accountability requirements.
Analysis of quality data of Intercheck and condition checking - Daily monitoring and reporting of quality results and appropriate action taken towards inventory management.
Inventory Risk - Daily monitoring and active management of the relationship between stock levels with age/risk of stock and ensuring Pallet Priority Status (PPS) is accurately reported, applied and utilized.
Oversight of Packhouse Operations - Ensure that 3PLs execute retail repack operations effectively, efficiently and in line with Zespri guidelines and expectations. Active monitoring of fruit loss and quality assessments and overall monitoring of input costs and focus on the productivity and efficiency of operations to achieve budget targets.
Work with NZKH and 3PL teams to coordinate regional container arrivals, scheduling, clearance, discharge, drayage, deliveries and to ensure product quality.
Who Are You?

We are looking for someone with 5+ years of experience in a production, logistics/transportation, inventory, or warehouse management role—ideally as a team lead or supervisor.

You bring a solid foundation in supply chain operations, supported by a tertiary qualification in supply chain/logistics or business/commercial management (preferred).
You are a strong team player with a deep understanding of inventory and warehouse management systems.
Your experience with Food Quality and Safety Systems, including HACCP and GMP, ensures you maintain high standards in every aspect of your work.
You communicate clearly and confidently, able to build trust with customers, service providers, management, and staff alike.
You are patient yet persuasive, and your leadership style is both inclusive and decisive.
Spanish language skills would be a valuable asset.
Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation.

The base salary for this position is between USD 83,000.00 and USD 92,000 plus a performance-based short-term incentive scheme (for employees who meet the eligibility criteria) and benefits.
Please note that individual total compensation will vary based on factors such as qualifications, skill level, competencies, performance and work location.
FlexWELL flexible work ethos; WFH and the office.
Additional paid annual leave day per year (Zespri Day).
Additional paid volunteer day to volunteer within your community (Volunteer Time).
Global Life and Permanent Disability Insurance.
Group Medical Insurance benefits.
Apply Now! Applications close 10/08/2025.

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at careers@zespri.com.

Job Type: Full-time

Pay: $83,000.00 - $92,000.00 per year

Benefits:

Employee assistance program
Health insurance
Life insurance
Parental leave
Vision insurance
Schedule:

Monday to Friday
License/Certification:

US Driver's License (Preferred)
Ability to Commute:

Toughkenamon, PA 19374 (Required)
Work Location: In person Read more