A. Disbursement and other related activities for Retail Asset Products:
• Ensure to understand and follow HDFC Bank Loan procedure and regulatory requirements, control methodology.
• Ensure to process daily transactions timely and accurately.
• Brain storming for process efficiency, improve productivity.
• Strong control sense, when theres deferring processing, process until the appropriate level of approval or proper documentation is obtained.
• Ensure that agreed control processes and procedure are implemented to identify and mitigate risks in his/her area of responsibility. Aim for Nil Operational Errors.
B. Punctuality, discipline, attendance & training, complaint management
• To maintain punctuality, discipline and office decorum at all the time.
• Ensure attendance is marked on daily basis through proper channel.
• Impart training to the fellow team members and the Cross function unit to avoid rework and First time not Right (FTNR).
• Ensure that all Processes followed at CPU Operations are as per Standard Operating Procedures laid down in the Operations Manual.
• Ensure password sharing policy adhered to.
• To ensure clean and hygienic environment in the Branch