On Call | Casual Customer Service Assistant

Job Type: On Call / Casual
Affiliation: CUPE
Location: Various FVRL Locations
Pay Grade: 7
Min Wage: $ 33.1+
Max Wage: $ 33.+4

THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.

HERE IS WHAT YOU CAN BRING:
Proven commitment to providing exceptional customer service
Strong team spirit
A friendly, patient and outgoing personality
Desire and experience in developing children, teen and adult programming
Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
A solid work ethic and self-motivation
Knowledge of automated library systems
A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
A goal to strive for excellence
Computer experience with Microsoft Office plus excellent keyboarding skills
Eagerness to grow your skills, learn and explore
POSITION REQUIREMENTS:
Diploma in Library and Information Technology from a recognized institution
Up to six months work related and on the job customer service experience
Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs
ADDITIONAL INFORMATION:
Candidate should be prepared for a busy schedule of programming and outreach
Valid B. C. Drivers licence (minimum level ‘N’) is required
Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.
 
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