Verified Job
Sales
Offshore Sales Operations Manager — Cold Calling Teams
Sales
#716259
Remote / WFH
JRS College of Business and Health Care Inc.
Job Description
Company: JRS College of Business & Healthcare
Job Type: Full-time
Location: Remote (managing distributed teams across India, Nigeria, and other regions — adjust if you want on-site or a specific time-zone requirement)
Pay: 60K + Incentives
About JRS College
JRS College of Business & Healthcare is a growing institution helping students build careers in business and healthcare. As we scale our admissions and outbound operations, we're investing in strong leadership to drive performance across our offshore sales teams.
About the Role
We're hiring a robust, hands-on Sales Operations Manager to own the performance of our offshore cold calling teams. This is a high-ownership role: you'll be fully accountable for monitoring, mentoring, and training agents, driving productivity and revenue, and giving leadership a clear, data-backed view of what's happening on the floor every single day. You'll be the operational backbone connecting front-line agents, our HubSpot CRM team, and senior leadership.
What You'll Do
Team Leadership & People Management
Directly monitor, mentor, train, and develop offshore cold calling agents
Run daily stand-up meetings to align the team on priorities and targets
Conduct regular performance reviews and one-on-ones with each agent
Ensure every team member is engaged and productive throughout their working day
Build a positive, accountable, high-performance culture across a distributed team
Performance, Productivity & Revenue
Optimise calling numbers and overall team output against agreed targets
Own and consistently achieve team KPIs (call volume, connect rate, conversions)
Identify productivity gaps and implement coaching or process changes to close them
Drive more business and revenue from the outbound function
CRM & Reporting
Work closely with the CRM team to understand data gaps and workflow issues in HubSpot
Keep lead and deal data accurate, current, and acted upon
Build and maintain robust dashboards on team performance
Present clear, accurate updates to senior leadership and translate numbers into action
What We're Looking For
Proven experience managing outbound / cold calling or BPO sales teams, ideally offshore or distributed
Strong people-leadership skills — coaching, mentoring, and holding a team accountable
Highly data-driven, comfortable owning KPIs, dashboards, and reporting
Hands-on experience with HubSpot CRM (strongly preferred)
Excellent communication skills, able to present confidently to leadership
A self-starter who can drive productivity and growth with minimal oversight
Why Join Us
Lead and shape a fast-scaling outbound operation from the front
Real ownership and direct impact on company growth
A leadership team that values data, accountability, and initiative
How to Apply
Submit your resume at [email protected] and a short note on your experience leading offshore or outbound sales teams. Applications are reviewed on a rolling basis — we're looking to move quickly.
Pay: $60,000.00 per year
Work Location: Remote
Job Type: Full-time
Location: Remote (managing distributed teams across India, Nigeria, and other regions — adjust if you want on-site or a specific time-zone requirement)
Pay: 60K + Incentives
About JRS College
JRS College of Business & Healthcare is a growing institution helping students build careers in business and healthcare. As we scale our admissions and outbound operations, we're investing in strong leadership to drive performance across our offshore sales teams.
About the Role
We're hiring a robust, hands-on Sales Operations Manager to own the performance of our offshore cold calling teams. This is a high-ownership role: you'll be fully accountable for monitoring, mentoring, and training agents, driving productivity and revenue, and giving leadership a clear, data-backed view of what's happening on the floor every single day. You'll be the operational backbone connecting front-line agents, our HubSpot CRM team, and senior leadership.
What You'll Do
Team Leadership & People Management
Directly monitor, mentor, train, and develop offshore cold calling agents
Run daily stand-up meetings to align the team on priorities and targets
Conduct regular performance reviews and one-on-ones with each agent
Ensure every team member is engaged and productive throughout their working day
Build a positive, accountable, high-performance culture across a distributed team
Performance, Productivity & Revenue
Optimise calling numbers and overall team output against agreed targets
Own and consistently achieve team KPIs (call volume, connect rate, conversions)
Identify productivity gaps and implement coaching or process changes to close them
Drive more business and revenue from the outbound function
CRM & Reporting
Work closely with the CRM team to understand data gaps and workflow issues in HubSpot
Keep lead and deal data accurate, current, and acted upon
Build and maintain robust dashboards on team performance
Present clear, accurate updates to senior leadership and translate numbers into action
What We're Looking For
Proven experience managing outbound / cold calling or BPO sales teams, ideally offshore or distributed
Strong people-leadership skills — coaching, mentoring, and holding a team accountable
Highly data-driven, comfortable owning KPIs, dashboards, and reporting
Hands-on experience with HubSpot CRM (strongly preferred)
Excellent communication skills, able to present confidently to leadership
A self-starter who can drive productivity and growth with minimal oversight
Why Join Us
Lead and shape a fast-scaling outbound operation from the front
Real ownership and direct impact on company growth
A leadership team that values data, accountability, and initiative
How to Apply
Submit your resume at [email protected] and a short note on your experience leading offshore or outbound sales teams. Applications are reviewed on a rolling basis — we're looking to move quickly.
Pay: $60,000.00 per year
Work Location: Remote
