Officer, Branch Relationship Manager, Consumer Banking Group

IDFC FIRST Bank


Relationship Manager-Rural Business Banking
IDFC FIRST Bank • Raichur, Karnataka • via LinkedIn
23 hours ago
Full–time
Apply on LinkedIn
Job description
Job Requirements

Role/ Job Title: Relationship Manager - Rural Business Banking

Function/ Department: Retail Banking

Job Purpose

The role entails providing financial solutions to meet the working requirements of Rural business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening.

Roles Responsibilities
• Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment.
• Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset.
• Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants.
• Develop a superior working relationship with branch banking for cross-leveraging synergy optimization and work within the overall bank ecosystem with other stakeholders.
• Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
• Recommend process changes to improve service efficiency and quality across the branch network.
• Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives.
• Understanding of financial statements, credit Assessment and title-security documents
• Contributing to product knowledge by sharing competitor data and positive process
• Providing support for development of new products for existing and new customer segments.

Managerial And Leadership Responsibilities
• Building collaborative work culture between branch, assets team and support structure to enable front line teams.
• Build, Grow and Nurture the team of Relationship Managers of the Region

Education Qualification

Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate

Experience: 5 to 10 years of relevant experience.
Report this listing
IDFC FIRST Bank
AmbitionBox
3.9/5
11.9K reviews
Glassdoor
4/5
2.9K reviews
Indeed
4.2/5
580 reviews
idfcbank.com
More jobs at IDFC FIRST Bank
See web results for IDFC FIRST Bank

DBS Bank


Officer, Branch Relationship Manager, Consumer Banking Group
DBS Bank • Karnataka • via Indeed
3 hours ago
Full–time
Apply on Indeed
Apply on SimplyHired
Job description
Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.Responsibilities* Manage control all operational functions of the branch with zero errors.* Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.* Ensure timely receipt and submission of regulatory and other reports by the Branch.* Participate in process improvement exercises within branch/cluster.* Identify areas where productivity enhancement and cost reduction initiatives can be introduced.* Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.* Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.Requirements* Minimum 4 to 6 years’ experience in General Branch Banking Operations out which at least 2 years in a supervisory or managerial capacity.* The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.* Knowledge of all aspects of branch banking and Operations.

Good understanding and working experience of regulatory and compliance aspects relating to this.* Good interpersonal and communication skills to build enhance customer relation and co-ordination with RMs Centralized operations.* Leadership management skills.* Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.* Analytical skills.Apply Now* We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Read more