Office Assistant
Job Description
IFCS is seeking a reliable, detail-oriented, and professional Office Assistant to support our daily administrative operations. The ideal candidate must be fluent in both Spanish and English, possess strong computer and communication skills, and be comfortable answering phones, responding to emails, and assisting clients with credential evaluation and translation services.
This position is ideal for someone who enjoys working in a fast-paced office environment and providing excellent customer service.
Responsibilities
Answer incoming phone calls and assist clients professionally
Respond to emails and customer inquiries in English and Spanish
Schedule appointments and manage calendars
Perform data entry and maintain accurate records
Prepare, proofread, and organize documents
Assist with filing, scanning, and office organization
Utilize Microsoft Office and Google Workspace applications
Support bookkeeping and administrative tasks as needed
Maintain confidentiality of client information
Assist management with special projects and daily office operations
Qualifications
Fluent in Spanish and English (required)
Strong written and verbal communication skills
Excellent customer service and phone etiquette
Proficiency in Microsoft Word, Excel, Outlook, and Google Workspace
Strong organizational and multitasking abilities
High attention to detail and accuracy
Experience in an office, receptionist, administrative assistant, or customer service role preferred
Ability to work independently and as part of a team
Preferred Experience
Administrative Assistant
Office Assistant
Receptionist
Customer Service Representative
Credential Evaluation or Education Services Experience (preferred but not required)
Pay: $18.00 - $22.00 per hour
Work Location: In person
