Office Administrator
Job Description
Attractive Office Amenities
Parking Available
We're partnering with a well-established international company specialising in educational learning, and information technology.
They're seeking a proactive and detail-oriented Office & Accounts Administrator to take ownership of their customer renewals and administrative processes.
This is a highly autonomous role where you'll become the go-to person for customer renewals, licensing, and administrative support. Perfect for someone who enjoys structure, accountability, and working independently within a small, supportive team.
This is 100% onsite role, based on the Northern Beaches of Sydney so please consider your commute and help us to support a healthy work life balance.
Responsibilities:
Managing the end-to-end process of software renewals, purchases, and maintenance agreements
Acting as the first point of contact for customer enquiries
Coordinating with international teams across sales and administration
Maintaining accurate customer records and history in Salesforce
Processing invoices and managing data in Xero (or similar accounting system)
Generating reports and tracking sales metrics
Supporting order fulfilment and shipping (FedEx)
Assisting with ad-hoc administrative tasks and research as required
Experience/Attributes:
Previous experience in a renewal/subscription, accounts admin, or customer coordination role
CRM systems (Salesforce, Zoho or similar)
Accounting software
Microsoft Office suite
Excellent written and verbal communication skills
High attention to detail with the ability to manage multiple priorities
Must have PR to be eligible
A self-starter mindset - comfortable working autonomously and taking ownership
Strong customer service approach with a solutions-focused attitude
If you're looking for a flexible, locally based role where you can take ownership and make an impact, we'd love to hear from you.
APPLY: now by sending your resume to amanda@optimalrecruitment.com.au or call Amanda on (02) 8416 4181 for a confidential discussion.
