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Nursery Coordinator/Buyer & Assistant Team Lead
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#797638
Remote / WFH
Creekside-Home-and-Garden
Job Description
All submissions must include a filled Employment Application Form and Cover Letter. Application form can be found on our website: https://www.creeksidehomeandgarden.ca/Info/EmploymentApplicationCreekside.pdf
Please copy and paste address to your browser as it is not hyperlinked. Please EMAIL application form, cover letter, and resume to our "employment" address found on our website.
Creekside Home and Garden is a production & retail garden centre, open all year. All members of our team must be customer service oriented. Working in an environment where we strive to be great at serving people AND great at growing plants provides many unique and exciting challenges. If you have a positive attitude, are eager to learn, willing to follow direction, and like working with other people, we have a place for you.
We are looking for a talented individual who can help us in two distinct roles:
1. Nursery Coordinator/Buyer
2. Assistant Team Lead
1. Nursery Coordinator/Buyer:
- We are seeking candidates possessing great organizational and interpersonal skills to coordinate all aspects of our outdoors sales area including, but not limited to: planning, planting perennials, ordering nursery stock (trees, shrubs, & perennials), merchandising, training staff, and serving customers.
2. Assistant Team Lead
- Because the Nursery Coordinator/Buyer position is not a full-time (year-round) position, we are looking for an individual who also has the qualities and ability to help lead a “team” focused on constantly improving customer service and production efficiency and product quality in a safe and professional, yet fun and friendly, manner.
Key Responsibilities:
1. Nursery Coordinator/Buyer:
This position requires an individual who likes change. From working at a desk in the fall preparing our spring orders to planting and/or seeding in the greenhouses in late winter to organizing/merchandising our outdoor nursery in the spring to coordinating customer requests and re-orders during the peak spring and summer months there is plenty of variety to this job. Customer service and working well on a team member is year-round.
Experience using spreadsheets (Excel) and communicating clearly over the phone, through email, and in person is required.
This position will include most of these tasks, and a few more:
Order nursery stock - communicating with our suppliers mostly using spreadsheets (Excel) and email.
Coordinating and/or planting perennials.
Seeding bedding plants using a seeding machine and by hand.
Assist in production (planting and plant care).
Organize/merchandise outdoor selling area.
Respond to customer inquiries (especially those over email).
Train staff and direct team members in the nursery.
Manage nursery inventory including ordering from several different vendors.
2. Assistant Team Lead:
Foster a positive work atmosphere and team culture including addressing staff complaints and resolving problems.
Help coach and motivate team members to provide a great customer experience and contribute towards a productive team-oriented work environment.
A strong customer service attitude, attention to detail, the ability to multitask, and a willingness to professionally handle customer concerns face to face are a must!
Other duties, assignments and responsibilities as needed.
The ideal candidate will:
have strong organizational and administrative qualities
have a passion for people (co-workers and customers) and plants
possess a positive attitude
have the ability to energize our team
be an effective communicator with the ability to share knowledge with both our team and our customers
be an ultimate team player
be an effective multi-tasker; excelling under pressure
conduct themselves professionally with a respectful form of business candor
have the ability, aptitude and attitude to wow those around them.
Job Type: Full-time
Pay: $16.00-$22.00 per hour
Work Location: In person
Please copy and paste address to your browser as it is not hyperlinked. Please EMAIL application form, cover letter, and resume to our "employment" address found on our website.
Creekside Home and Garden is a production & retail garden centre, open all year. All members of our team must be customer service oriented. Working in an environment where we strive to be great at serving people AND great at growing plants provides many unique and exciting challenges. If you have a positive attitude, are eager to learn, willing to follow direction, and like working with other people, we have a place for you.
We are looking for a talented individual who can help us in two distinct roles:
1. Nursery Coordinator/Buyer
2. Assistant Team Lead
1. Nursery Coordinator/Buyer:
- We are seeking candidates possessing great organizational and interpersonal skills to coordinate all aspects of our outdoors sales area including, but not limited to: planning, planting perennials, ordering nursery stock (trees, shrubs, & perennials), merchandising, training staff, and serving customers.
2. Assistant Team Lead
- Because the Nursery Coordinator/Buyer position is not a full-time (year-round) position, we are looking for an individual who also has the qualities and ability to help lead a “team” focused on constantly improving customer service and production efficiency and product quality in a safe and professional, yet fun and friendly, manner.
Key Responsibilities:
1. Nursery Coordinator/Buyer:
This position requires an individual who likes change. From working at a desk in the fall preparing our spring orders to planting and/or seeding in the greenhouses in late winter to organizing/merchandising our outdoor nursery in the spring to coordinating customer requests and re-orders during the peak spring and summer months there is plenty of variety to this job. Customer service and working well on a team member is year-round.
Experience using spreadsheets (Excel) and communicating clearly over the phone, through email, and in person is required.
This position will include most of these tasks, and a few more:
Order nursery stock - communicating with our suppliers mostly using spreadsheets (Excel) and email.
Coordinating and/or planting perennials.
Seeding bedding plants using a seeding machine and by hand.
Assist in production (planting and plant care).
Organize/merchandise outdoor selling area.
Respond to customer inquiries (especially those over email).
Train staff and direct team members in the nursery.
Manage nursery inventory including ordering from several different vendors.
2. Assistant Team Lead:
Foster a positive work atmosphere and team culture including addressing staff complaints and resolving problems.
Help coach and motivate team members to provide a great customer experience and contribute towards a productive team-oriented work environment.
A strong customer service attitude, attention to detail, the ability to multitask, and a willingness to professionally handle customer concerns face to face are a must!
Other duties, assignments and responsibilities as needed.
The ideal candidate will:
have strong organizational and administrative qualities
have a passion for people (co-workers and customers) and plants
possess a positive attitude
have the ability to energize our team
be an effective communicator with the ability to share knowledge with both our team and our customers
be an ultimate team player
be an effective multi-tasker; excelling under pressure
conduct themselves professionally with a respectful form of business candor
have the ability, aptitude and attitude to wow those around them.
Job Type: Full-time
Pay: $16.00-$22.00 per hour
Work Location: In person
