NMG Technologies | Customer Care Executive US Process|

NMG Technologies || Customer Care Executive US Process...
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NMG Technologies
Haryana
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20 hours ago
Full–time
Role Overview:

NMG Technologies is looking to grow its sales team for which a tele caller has a critical role. You will be responsible for:
• Main goal is to boost our sales by reaching out to the existing customers as well as potential customers.
• Responsible for handling sales over the phone entirely
• Should collect desired information from the clients and maintain healthy relations with them.
• Required to understand the customer’s requirements and demands and close the deal efficiently.
• Contacting existing customers as well as prospective customers using scripts.
• Answering phones and explaining the Online Programming courses and services.
• Suggesting solutions based on customer needs.
• Obtaining customer information and other relevant data.
• Maintaining the database of the customers on a regular basis.

Required Candidate Skills:
• Must have interacted with US / UK clients or persons.
• Excellent communication skills.
• Good MS office skills (MS Excel, PowerPoint, MS Word etc)
• Proven experience as customer service/sales role.
• Strong organizational skills.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Any graduate

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹45,000.00 per month

Benefits:
• Flexible schedule
• Provident Fund

Schedule:
• Day shift
• Night shift

Ability to commute/relocate:
• Gurgaon, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• US Process: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:
• Hindi (Preferred)
• English (Preferred)

Speak with the employer
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