Building Stronger Communities
At Joyous Ventures, we are committed to providing immediate support to individuals and families experiencing homelessness or crisis. Through our dedicated Social Services Team, we help participants navigate available resources and access comprehensive care.
We assist with:
Securing healthcare services (medical home, dental care, wellness programs)
Linkages to mental health and substance abuse support
Guidance with benefits enrollment (health insurance, income support)
On-site counseling, therapy, support groups, and assistance with emotional well-being and relationship challenges
Life skills development to foster independence
Community reintegration through social activities and connections
Transportation and accompaniment services
Additional support to achieve long-term housing stability
These services are crucial in promoting the well-being, empowerment, and resilience of our participants—strengthening the broader community in the process.
Join Our Team: Monitor
We are seeking a compassionate and dedicated Monitor to join our mission-driven team. In this role, you’ll provide direct support to residents while ensuring their rights are respected and upheld in a safe and secure environment.
This position offers an opportunity to make a meaningful impact in the lives of individuals and families experiencing homelessness—all within a collaborative and supportive team setting.
Job Summary
The Monitor is responsible for maintaining a safe, respectful, and dignified environment for both participants and staff. This fast-paced, client-facing role requires patience, empathy, and a commitment to working with individuals impacted by homelessness, mental illness, substance use, and trauma.
Key Responsibilities
Enforce Joyous Ventures’ rules and regulations consistently
Uphold policies around alcohol/drug use, harassment, and participant conduct
Respond promptly to emergencies or incidents (e.g., theft, accidents, medical needs)
Treat all participants with dignity, fairness, and respect
De-escalate conflicts with support from the Program Manager and Clinical Social Worker
Support conflict prevention and risk-reduction strategies
Manage emergency situations, including contacting law enforcement when necessary
Participate in trainings on trauma-informed care, racial and gender sensitivity, homelessness, and safeguarding
Monitor security cameras to ensure ongoing safety
Complete accurate, timely incident reports
Change locks and manage key systems as needed
Skills Qualifications
Minimum 1 year of experience, preferably in a homeless shelter or related setting
Ability to think clearly and act decisively under pressure
Commitment to fairness, prevention, and de-escalation
Basic computer skills (for incident reporting and camera system navigation)
Experience in human services strongly preferred
Certifications Required
Food Handler Certification
BLS/CPR Certification
Benefits
401(k) and Company Matching
Health, Dental, Vision and Life Insurance
Paid Time Off
Schedule
Part-Time
Day Shift
Saturday + Sunday
Work Location – In Person
East Los Angeles, CA 90023
Boyle Heights, CA 90033
Pay: $17.87 - $18.50 per hour
Equal Opportunity Statement
Joyous Ventures is proud to be an Equal Opportunity/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran status, or any other protected classification under federal, state, or local law.
Job Type: Part-time
Pay: $17.87 - $18.59 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
Which location are you interested in, East Los Angeles (90023) or Boyle Heights (90033)?
Work Location: In person
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