Roles and Responsibilities • Planning, monitoring, analyzing, and troubleshooting IT frameworks. • Interpreting briefs and creating IT frameworks that meet all particulars and cost prerequisites. • Coordination with the department head and with clients • Research for new market opportunities. • Assisting with training and onboarding measures. • Looking after, overseeing, and refreshing software systems. • Overseeing advanced security and ensuring all anti-virus and firewalls are routinely refreshed. • Managing the expansion and maintenance of websites and guaranteeing the safety of clients information. • Analyzing existing tasks, conventions, and processes, and making arrangements for development. • Conducting research, going to workshops, and networking with different experts in the business. Requirements • Bachelors degree in IT, computer science, or related field, Any bachelors degree • Certification course in MIS or related field • Knowledge of various MIS reporting tools • Familiar with VLOOKUP, Hlookup, Pivot Table, Advance Excel Skills • Experience with a broad range of applications and software • Experience managing fleets of devices which includes mobile devices • Assessing and deciding software and hardware for various applications • Communication skills to clearly supervise and give clear instructions to colleagues Organization goals to allocate resources effectively