Medical Secretary (Bank)

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

Provide dedicated secretarial support to one or more consultants, including diary management, clinic preparation, and transcription of clinical correspondence.
Type letters, reports, and medical documentation from audio dictation or handwritten notes with a high level of accuracy.
Prepare and distribute clinic letters and follow-up documentation promptly to GPs, patients, and referrers.
Liaise with patients to confirm appointments, investigations, admissions, and follow-up arrangements.
Act as a point of contact for patient queries, delivering a professional and compassionate service at all times.
Support the booking of tests, procedures, or consultations, ensuring all pre-appointment requirements are met.
Applicants should meet the following criteria:

Proven experience in a medical secretarial or administrative role within a healthcare setting.
Excellent typing and transcription skills, including experience with audio dictation.
Strong knowledge of medical terminology and clinical correspondence formatting.
Excellent communication and interpersonal skills, with a professional and patient-centred approach.
High level of accuracy and attention to detail.
Proficient in Microsoft Office and healthcare systems (e.g., PAS, EPR, Dictation software).
Ability to manage competing priorities in a busy clinical environment. Read more