Manager Operations Excellence

Location
Perth WA
 
Benefits
Pulled from the full job description
Work from home
Paid volunteer leave
 
Full job description
Job no: 494344
Work type: Maximum term full time
Location: Perth CBD
Categories: Technology
HBF Employee Benefits

Fully subsidised Gold Hospital Insurance Cover
Flexible working and work from home options
3 additional wellbeing days each year (on top of our standard 20 days annual and 10 days personal leave)
2 volunteering days per year
Access to corporate discounts across a range of gyms, retail, restaurants, and hotels

In this strategic role within our Technology Cyber division, you’ll lead productivity initiatives, improve process governance, and shape the technology experience for all HBF employees. You will drive a transformation of the way technology enables our people, leading simplification projects that eliminate manual work.

Reporting to the Head of Operations Excellence, you will help us reduce complexity and boost compliance while making our technology processes smoother, smarter, and more human. You won’t have direct reports, but you’ll be a leader, mentoring, influencing, and collaborating across HBF as the go-to person for solving complex operational challenges.


What you’ll do

Identify and lead process improvements using Six Sigma and LEAN methodologies
Drive technology simplification to reduce duplication and increase value from existing systems
Enhance productivity and user experience across the organisation
Build strong relationships across Technology Cyber, frontline businesses, and corporate teams
Ensure everything we do meets compliance and regulatory obligations
Support a culture of continuous improvement, innovation, and operational excellence

What you bring
You're passionate about process improvement, love digging into data and simplifying systems and processes, you believe in making tech work for people. You are a strong communicator, easily tailoring your messaging across different groups and are comfortable working autonomously and as part of a project team.

You are a self-starter and a go getter using your previous experience as a Business analyst or Project manager leading and implementing change, preferably within tech.

You also have

Six Sigma Green or Black Belt (or equivalent)
Strong understanding of operational processes and IT systems
Sharp problem-solving, analytical thinking and business analysis skills

Next Steps


At HBF, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, physical ability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities.

Advertised: 18 Jul 2025 W. Australia Standard Time
Applications close: 31 Jul 2025 W. Australia Standard Time

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