Job description
• Responsibilities:
• Act as the primary liaison between the GCC and global/onshore marketing teams, aligning priorities, managing demand, and ensuring clear intake, scoping and accountability
• Lead and develop the GCC marketing team, including hiring, onboarding, skills development, performance management, and career progression.
• Drive operational excellence and continuous improvement aligned with the onshore teams
• Own delivery and quality of marketing execution across assigned capability areas, ensuring SLAs, standards, and performance expectations are consistently met.
• Report on the value and impact of GCC contributions for global marketing and executive stakeholders.
Leadership & accountability
• The GCC marketing lead is responsible for overall delivery, quality, and stakeholder management
• The GCC marketing team is responsible for execution and quality
• Marketing Activation team provides strategic oversight, prioritization and standards, and is accountable for processes and platforms
• Brand and Segment Marketing teams maintain strategic ownership and final approvals related to campaigns and initiatives
Success metrics
• SLA adherence & turnaround times
• Rework and error rates