MANAGER GAMBLING AND ASSOCIATIONS

Location
Adelaide SA 5000
 
Full job description
Attorney-General's Department
Job reference: 689014
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

Classification: ASO7
Salary Range: $108,109 - $116,864 + superannuation
Duration: Ongoing
Vacancy Type: Full Time
Number of Positions Available: 1
Closing Date: 11:30PM, Wednesday 13 August 2025


About the Opportunity

The Manager Gambling and Associations is responsible for managing the administration of a range of complex and sensitive legislative requirements in relation to the licencing and activities of gambling, lotteries and associations. The role will oversee technical assessments and advice in relation to gambling and lottery activities, problem gambling barring services, as well as registration and governance requirements for incorporated associations, charities and cooperatives. The Manager Gambling and Associations also plans, develops, and implements customer service strategies and programs in accordance with CBS’ goals and priorities and leads and manages the performance of a diverse team of staff.

Role highlights:

Oversee and ensure the prudent technical assessment and management of approvals in accordance with relevant legislation and CBS policies.
Working closely with the CBS Compliance Enforcement Team where licencing breaches are identified.
Lead and manage a dedicated and diverse team.
Managing the process of voluntary and involuntary barring in accordance with relevant legislation.
Plan, develop and oversee the implementation of effective processes to appropriately register charities and ensure compliance with relevant legislation.
Provide expert advice on registering and licensing risks, issues and operational matters being undertaken within the business unit and ensure compliance with government and agency policies, standards, and guidelines.
We want to hear from you if you have:

Experience in leading and inspiring a diverse team of customer service officers, assessors and technical experts.
The ability to improve customer outcomes and develop policies and procedures to assist staff in maintaining high levels of customer service.
Practical experience in interpreting and applying legislation in a regulatory environment
Demonstrated ability to provide high quality advice to a broad range of stakeholders relating to complex technical and/or legislative matters.
Excellent communication skills to develop and maintain working relationships with key industry representatives and interjurisdictional groups.

About the Business

The Attorney-General’s Department (AGD) provides a range of legal, regulatory and other services for the government and people of South Australia. Employing around 1500 staff, AGD promotes justice by protecting people’s rights, holding people to account according to the law, improving safety and contributing to an efficient and fair justice system.

Consumer and Business Services (CBS) is a division of the Attorney-General’s Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focussed and flexible in its activities, providing accessible information and services.

CBS constitutes a large part of South Australia’s business/consumer regulatory system and is the regulator for many businesses and professions.

CBS’ strategic goals are to:

Deliver effective regulation – by ensuring fair markets, safe products and empowered consumers.
Look after each other – fostering an engaging, positive and healthy work environment.
Look after our customers – ensuring an informative, consistent and responsive service.
Find better ways of working – through improved services and information.
For more information about the Attorney-General’s Department and also Consumer and Business Services, please visit https://www.agd.sa.gov.au/ and https://www.cbs.sa.gov.au/.



Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Employment-related Screening Check required.

Some out of hours work may be required.

Some interstate and intrastate travel may be required.

The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.


Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Fiona Gowen, Director Business Services and Transformation, CBS on 7322 7476 or Fiona.Gowen2@sa.gov.au.


Click Apply and follow the prompts to submit your application.

The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.


Applications close: 13/08/2025 11:30 PM
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