Manager Administration

Job description
Job Title: Manager Administration

Requisition ID: 190806

Career Group: Store Management

Job Category: Retail - Administration

Travel Requirements: 0 - 10%

Job Type: Full-Time

Country: Canada (CA)

Province: Ontario

City: Kitchener

Location: 3641 Highland Sobeys

Postal Code: N2M 3C5

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Looking for an exciting and fulfilling place to work? You've come to the right place!

We love working with ambitious people who love food as much as we do. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life.

Launched in 2010, FreshCo's commitment to delivering top quality products with lower prices and superior service to customers makes FreshCo stores a great place to work. Today, FreshCo and its franchise partners proudly operate 142 stores across Alberta, Ontario, Manitoba, Saskatchewan, and British Columbia.

Ready to Make an impact?

Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all department employees which embraces a passion for food

• Manage administration personnel by scheduling, recruiting, performance management, and training

• Manage the hiring process for all departments

• Conduct and coordinate new hire orientation/ on-boarding process

• Provide guidance through the training process for each department

• Implement training and development programs for all employees

• Manage store operations as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit

• Provide customer service to meet customer needs

• Resolve customer issues

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered

• Ensure that OHS, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Perform administrative duties as required

• Manage the department budget

• Perform all payroll functions

• Manage inbound and outbound inventory processes

• Manage total store expenses

• Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

• Thoroughly understand all relevant company programs

• Attend training as required

• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs

• Provide feedback for continuous improvement

• Assist in all store functions as required

• As requested by company

What you have to offer:

• Above average oral and written communication skills

• Full knowledge of department operations and skills

• Proficient use of the Microsoft Office Suite

• Full knowledge of total store operations and skills

• Working knowledge of Kronos and SAP software

• High school Diploma

• Minimum of 18 months of experience in administration/ front end

FreshCo. and its franchise partners offer teammates competitive total compensation packages that will vary by role, location, and store ownership. Some websites share job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. Read more