Maintenance Controller

Full job description
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.

This role is in our Plant Fleet department, our Plant Fleet supports teams across our business with their vehicle, plant and specialist equipment needs, offering hire solutions that are commercially effective, reliable, safe and compliant.

Want to come and be a part of it?

What will you be doing?

You’ll play a key part in scheduling essential inspections, calibrations, and service events for our plant and vehicles, helping us meet statutory requirements and stay on top of our game. Whether it’s planning for regular maintenance or ensuring MOTs are booked in on time, you’ll be the one behind the scenes keeping it all moving smoothly.

We’ll count on you to find smart, cost-effective ways to deliver maintenance, always with an eye on value and quality. You’ll be in touch with customers, arranging appointments and offering a friendly, reliable point of contact for their service needs. After inspections, you’ll process defect reports and work swiftly to coordinate any necessary repairs.

You’ll also handle recharges and invoicing in line with service level agreements, and book trusted external repairers for the contracts you look after. And when things get especially busy, you’ll jump in to support our breakdown team.

What you’ll bring

Experience in a similar role within the plant and fleet sector
Strong commitment to delivering high standards of customer service
Able to prioritise workload and work to deadlines
Able to use a number of internal systems, so you got good IT skills and experience of Microsoft Office
Effective communication and interpersonal skills
Fleet Maintenance related software would be an advantage however training will be provided
What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
In addition, this role offers;

Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!
About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Read more