Verified Job
Customer Support / TeleCaller
Luxury Niche Fragrance Consultant - Mandarin/Cantonese Speaking
Customer Support / TeleCaller
#701342
Remote / WFH
Job Description
Job Description:
We are currently seeking a talented Fragrance Consultant, for a luxury niche fragrance brand (Penhaligon's), who is motivated, polished, and professional. Must be able to speak Mandarin and/or Cantonese. This individual will serve as a full-time Brand Ambassador within the duty-free stores at YVR airport.
Responsibilities:
The ideal candidate will have a minimum of 2 years of luxury beauty/fragrance sales experience and will share in our commitment to delivering outstanding customer service and creating memorable experiences for YVR travelers.
What you will be doing:
Familiarize yourself with our client's portfolio
Sample premium products to consumers
Educate customers
Build relationships with store managers and team members
Deliver key product knowledge to customers to achieve sales targets
Execute proper opening and closing protocols
Record inventory and sales counts on products
Follow and maintain merchandising guidelines
Capture demo/sales/customer interaction results by reporting required information into our tracking system
A little about you:
Minimum 2 years of luxury beauty/fragrance retail experience
Speaks Mandarin or Cantonese + English
A background in beauty with a passion for fragrance is needed
Strong experience in retail sales
Must be committed to delivering an outstanding customer experience
Ability to engage a crowd and have a naturally outgoing personality
Understanding of both marketing and sales fundamentals
Strong organizational, planning, and time management skills to work in a fast-paced environment
Schedule: Full-time - 5 days per week. Will include weekend shifts, morning shifts and late nights, as needed. Flexible availability preferred.
Pay: $23.00 per hour + commission and bonuses
If the above sounds like you, we’d love to have a conversation about how you can help us create memorable shopping experiences for travelers at YVR duty-free stores! Please email [email protected] with your resume and cover letter.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Application question(s):
Are you able and willing to pass a security and criminal background check required to work at the airport?
Are you fluent in Cantonese or Mandarin?
Do you have a minimum of 2-years of experience in luxury beauty/fragrance?
Work Location: In person
We are currently seeking a talented Fragrance Consultant, for a luxury niche fragrance brand (Penhaligon's), who is motivated, polished, and professional. Must be able to speak Mandarin and/or Cantonese. This individual will serve as a full-time Brand Ambassador within the duty-free stores at YVR airport.
Responsibilities:
The ideal candidate will have a minimum of 2 years of luxury beauty/fragrance sales experience and will share in our commitment to delivering outstanding customer service and creating memorable experiences for YVR travelers.
What you will be doing:
Familiarize yourself with our client's portfolio
Sample premium products to consumers
Educate customers
Build relationships with store managers and team members
Deliver key product knowledge to customers to achieve sales targets
Execute proper opening and closing protocols
Record inventory and sales counts on products
Follow and maintain merchandising guidelines
Capture demo/sales/customer interaction results by reporting required information into our tracking system
A little about you:
Minimum 2 years of luxury beauty/fragrance retail experience
Speaks Mandarin or Cantonese + English
A background in beauty with a passion for fragrance is needed
Strong experience in retail sales
Must be committed to delivering an outstanding customer experience
Ability to engage a crowd and have a naturally outgoing personality
Understanding of both marketing and sales fundamentals
Strong organizational, planning, and time management skills to work in a fast-paced environment
Schedule: Full-time - 5 days per week. Will include weekend shifts, morning shifts and late nights, as needed. Flexible availability preferred.
Pay: $23.00 per hour + commission and bonuses
If the above sounds like you, we’d love to have a conversation about how you can help us create memorable shopping experiences for travelers at YVR duty-free stores! Please email [email protected] with your resume and cover letter.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Application question(s):
Are you able and willing to pass a security and criminal background check required to work at the airport?
Are you fluent in Cantonese or Mandarin?
Do you have a minimum of 2-years of experience in luxury beauty/fragrance?
Work Location: In person
