Lounge Services Host

Overview

This is a 30 hour per week contract to deliver exceptional guest experiences and lead hospitality teams.

We are Aspire Airport Lounges, Europe's largest brand of airport lounge, serving over 4 million customers worldwide in 64 lounges at 38 airports in 13 countries.

We seek a key team member to ensure guest expectations are exceeded, providing a warm welcome, efficient service, and re-energising experience.

Aspire Airport Lounges are part of the Swissport family, a leading provider of airport services with exciting career possibilities.

Responsibilities:
Multi-skilled hosts will operate in Reception, Food and Beverage, and General Host areas.

Reception: offer a warm welcome, manage capacity, and bid farewell to guests.

Food and Beverage: prepare and serve food and drinks, maintain high standards of presentation and cleanliness.

General Host: clear tables, maintain organisation, and provide excellent customer service.

Back of house: assist with stock delivery, waste management, and dishwasher loading.

Qualifications and Competences:
Background in hospitality or customer services with excellent communication skills.

Good numerical skills, computer literate, and ability to work as part of a team.

Flexible to work shifts covering 0330 – 2100, 7 days a week.

Additional languages desirable.

Benefits:
Free parking while working.

Industry recognised food safety training and qualifications.

Free meals and drinks during shifts.

Uniform provided.

Swissport pension scheme with ability to self-contribute.

24-hour employee assistance programme.

Discounted retail within the airport.

Discounted access to Aspire lounge network for family and friends.