Restaurant Captain- job post Cherish

Full job description
Job Title: F&B Captain

Location: Vasant Kunj, Delhi
Experience Required: 3–6 years in Hospitality / F&B Service

Role Overview

We are looking for a confident and service-oriented F&B Captain to lead the service team on the floor, ensure smooth operations, and deliver an excellent guest experience in ballroom and banquet operations.

Key Responsibilities

1. Floor Operations (Ballrooms)

Supervise day-to-day ballroom/banquet service operations
Ensure smooth coordination between kitchen and service team
Maintain service standards and SOPs during events
2. Guest Handling

Interact with guests professionally during events
Handle guest queries, complaints, and special requests
Ensure high levels of guest satisfaction
3. Team Supervision

Lead and guide stewards and service staff
Allocate duties as per event requirement
Train team on service standards and behaviour
4. Event Service Management

Ensure smooth execution of events (weddings, corporate functions, etc.)
Monitor food quality, presentation, and service timing
Ensure proper table setup and event readiness
5. Billing & Coordination

Coordinate with cashier and operations team for smooth execution
Ensure service delivery as per event plan
6. Hygiene & Discipline

Maintain cleanliness, grooming, and hygiene standards
Ensure team discipline and adherence to SOPs
Key Requirements

Strong hospitality background in banquets / ballrooms
Good communication and guest-handling skills
Leadership ability to manage large service teams
Knowledge of banquet service standards
Presentable personality and professional attitude
What We Are Looking For

A proactive and responsible team leader
Strong focus on guest satisfaction
Ability to handle pressure during large-scale events
Strong coordination and execution skills
Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person