Library Officer

Why work with Council?

We collaborate with community to achieve truly sustainable outcomes, enhance our lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast.

With the vision to be Australia's most sustainable region - Healthy, Smart, and Creative, Council is at the forefront of delivering a number of projects that will see the region become a hub for innovation, entrepreneurship and creativity, along with opportunities and a lifestyle for all to enjoy.

About The Role
The Arts, Heritage and Libraries branch role is to enrich lives by providing arts and cultural leadership, opportunities, knowledge, development, connections and experience.

We are seeking a Library Officer to drive the essential day-to-day operations of the library, deliver outstanding service to customers, champion all library services and resources, and contribute to the development and continuous improvement of Sunshine Coast Libraries.

Key Responsibilities Include:
Provide outstanding customer service to Sunshine Coast Council Libraries customers
Support and guide employees and volunteers engaged in learning opportunities such as familiarisation with the library management system, library catalogue and other business processes and procedures
Promote and deliver a range of library programs including story time, lifelong learning sessions, technology sessions, outreach and events
Assist with retail presentation of libraries ensuring they remain fresh and modern looking places
Perform library duties such as shelving, issues, returns and collection maintenance
About You
If you're the right person for this role, you'll love working with people, be exceptionally customer focused and thrive in a constantly changing and dynamic environment.

You are someone who can provide guidance and support to our community, and are genuinely passionate about library services, reading and literature.

Requirements:
Ability to undertake regular weekend work (under any 5 in 7 arrangement) as required
Certificate III in Library and Information Services or equivalent qualification/experience
Previous relevant experience with demonstrated communication and strong customer service skills in the provision of information in person, email, telephone and other standard business correspondence
Proficient general computer skills and demonstrated ability and willingness to learn and teach new technology, including equipment, computer applications and systems
Ability to present engaging group sessions to adults, young people, and families
Commitment to continuous learning, innovative thinking and flexibility
Our Culture Employee Benefits
Council is committed to creating an inclusive, culturally diverse, healthy, skilled and dedicated workplace culture.

As an employee, you will enjoy a range of benefits and working styles to suit you:

Wellbeing: Your wellbeing is important to us therefore we offer a number of different initiatives such as discounted health-related memberships, fitness passport, employee assistance program and development opportunities
Flexibility: We know it is important to balance life and work, therefore we offer flexible working arrangements available that help you be your best
Extras: Those extras make a difference therefore we offer salary packaging options on novated leases, superannuation, smartphones and devices
How To Apply
Your written application should include:

A 1-2 page cover letter demonstrating your ability to fulfil the mandatory and desirable requirements on the Position Profile
A current resume or curriculum vitae Read more