Host, Hospitality ​/ Hotel ​/ Catering, Server​/Wait Staff

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Nova Hotels


Maintenance Worker - Inn Conference Centre
Nova Hotels • Edmonton, AB, Canada • via Learn4Good
17 hours ago
Full–time
No Degree Mentioned
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Job description
Position: Maintenance Worker - FT Inn Conference Centre

Reporting to the Maintenance Manager, the Maintenance Worker is responsible for completing daily maintenance tasks in guest rooms and throughout the hotel to ensure high standards of hospitality. The role involves inspecting, maintaining, and repairing mechanical, electrical, and other equipment affecting guest experience, with a focus on safety, security, and asset protection. Maintenance duties include lawn and garden care, snow and ice removal, and responding to urgent work orders.

Flexibility to work shifts, evenings, weekends, and holidays is required.

DUTIES AND RESPONSIBILITIES
• Follow all maintenance Standard Operating Procedures.
• Perform repairs in guest rooms to maintain safety and comfort.
• Complete urgent work orders to ensure guest satisfaction.
• Provide repairs including troubleshooting electronic locks, repairing fixtures, furniture, windows, and hardware, and replacing amenities and safety devices.
• Test and maintain equipment such as smoke detectors, televisions, air conditioning, and telephones.
• Deliver high-quality customer service by responding promptly and courteously to requests.
• Maintain public areas and hotel departments by identifying maintenance needs and keeping systems operational.
• Inspect fire safety equipment and systems regularly.
• Ensure safety and proper operation of tools and equipment.
• Maintain accurate records of maintenance requests and completions.
• Perform groundskeeping tasks such as shoveling sidewalks, mowing, and maintaining flower beds.
• Monitor and operate building systems like HVAC.
• Respond to guest inquiries about hotel facilities and local events.
• Communicate effectively with staff and guests, ensuring needs are met and followed up on.
• Adhere to hotel security, safety policies, and emergency procedures.
• Keep the maintenance shop, guest rooms, and public areas clean and organized.
• Report significant issues to supervisors promptly.
• Participate in preventive maintenance programs and keep detailed records.
• Coordinate with housekeeping and front desk regarding room status.
• Address customer concerns professionally and promptly.
• Follow all hotel standards and other duties as assigned.

JOB SPECIFICATIONS AND SKILLS

Education:

High School diploma; hospitality training is a plus.

Experience:

5+ years in maintenance; 1-2 years in hospitality preferred.

Skills include conflict resolution, confidentiality, positive attitude, versatility, teamwork, quality management, cost consciousness, ethics, organizational support, planning, professionalism, safety awareness, punctuality, dependability, initiative, innovation, communication, physical stamina, and adaptability to various environments.

Physical demands involve lifting up to 50 lbs regularly and occasional lifts up to 100 lbs. The work environment varies from office to mechanical rooms, guest areas, and outdoor spaces, with exposure to noise, chemicals, heights, and natural elements.
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Gateway Casinos Entertainment Limited


Host, Hospitality ​/ Hotel ​/ Catering, Server​/Wait Staff
Gateway Casinos Entertainment Limited • Edmonton, AB, Canada • via Learn4Good
17 hours ago
Full–time and Part-time
No Degree Mentioned
Apply on Learn4Good
Job description
Description
Position at Starlight Casino

Job Type: Part-Time

The Gateway to Your Future
It all starts with you. You are passionate and knowledgeable about sports. The Host/Hostess position harnesses your valuable customer service skills and grows with our team. What you bring is an eagerness to listen and learn, and an ability to maintain your cool under pressure. The hostess creates welcoming energy from the moment our guests walk through the door until they leave.

You manage the flow of the restaurant and generate customer loyalty, so put yourself in the heart of the action. The hostess also processes all reservations and plans guest seating arrangements, while helping servers with food and beverage expediting, bussing and cleaning. What we provide you is a stellar benefits package for full-time employees, a flexible work/life balance and the chance to move up the ladder at a company with more than 27 locations across Canada.

We Provide
• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities
• Engage with others and provide a premium guest experience.
• Are comfortable initiating conversations with guests.
• Know how to have fun on the job and enjoy a public role.
• Can juggle multiple tasks and work well under pressure.
• Benefit from working flexible hours, evenings and weekends.

What You Bring
• Host/hostess experience in the hospitality/food service industry preferred.
• Cash handling experience using POS system or cashier register.
• Tourism, promotion, marketing, entertainment or event training experience preferred.
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
• World Host / Super Host certificate or other similar customer service programs preferred.
• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
• Effective public speaking skills and presence.
• Ability to pull, lift and carry objects up to 30 pounds, specifically a fully loaded serving tray.
• Knowledge of specialty food and beverage items.

Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Get to Know Gateway
Gateway Casinos Entertainment Limited (?

Gateway?) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 4+ poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio.

A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Read more