Leadership Role in BPO Operations

This is an exciting opportunity for experienced team leaders to lead high-performing teams in a fast-paced BPO environment. The ideal candidate will possess a minimum of 1 year of experience in leading teams and have excellent knowledge of BPO operations.

About the Role:
• Effective team management and quality delivery are key requirements for this role.
• Cross-functional collaboration is essential to achieve business objectives.
• The successful candidate will be able to foster strong relationships with clients.

Key Responsibilities:
• Team Leadership: Provide guidance, mentorship, and coaching to team members to enhance their skills and performance.
• Process Management: Identify areas for improvement and implement process enhancements.
• Client Relationships: Meet client needs and exceed expectations.

Requirements:
• Minimum 1 year of experience in team leadership roles in BPO environments.
• Highest Secondary educational qualification.
• Excellent communication, interpersonal, and problem-solving skills.

What We Offer:
• A dynamic and supportive work environment.
• Ongoing training and development opportunities.
• A competitive salary and benefits package. Read more