Verified Job
Work from home
Junior Operator - North
Work from home
#811440
Remote / WFH
Home Credit
Job Description
you’ll do
Summary:
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Job Responsibilities:
Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls update on collections is updated on the system as per the process.
Desired Profile:
Class 12th pass with 6 months of experience in any domain
Graduate fresher can also apply
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift
Who should join
Candidate who is looking to go an extra mile to grow fast.
Candidate who is willing to learn best processes / practices in the industry.
Summary:
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Job Responsibilities:
Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls update on collections is updated on the system as per the process.
Desired Profile:
Class 12th pass with 6 months of experience in any domain
Graduate fresher can also apply
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift
Who should join
Candidate who is looking to go an extra mile to grow fast.
Candidate who is willing to learn best processes / practices in the industry.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Industry type
NBFC
Department
Customer Success, Service & Operations
Role
Data Entry / MIS
Role category
Back Office
Employment type
Full Time, Permanent
Education
Any Graduate, Any Postgraduate
About company
Summary:
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Job Responsibilities:
Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls update on collections is updated on the system as per the process.
Desired Profile:
Class 12th pass with 6 months of experience in any domain
Graduate fresher can also apply
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift
Who should join
Candidate who is looking to go an extra mile to grow fast.
Candidate who is willing to learn best processes / practices in the industry.
Summary:
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers who s monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Job Responsibilities:
Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls update on collections is updated on the system as per the process.
Desired Profile:
Class 12th pass with 6 months of experience in any domain
Graduate fresher can also apply
Clear communication with good convincing skills
Should have basic computer knowledge.
Typing speed of at least 15 words per minute
Willing to work in shift
Who should join
Candidate who is looking to go an extra mile to grow fast.
Candidate who is willing to learn best processes / practices in the industry.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Industry type
NBFC
Department
Customer Success, Service & Operations
Role
Data Entry / MIS
Role category
Back Office
Employment type
Full Time, Permanent
Education
Any Graduate, Any Postgraduate
About company
