Verified Job
Manufacturing - Operations
IT Systems and Security Operator
Manufacturing - Operations
#56831
Remote / WFH
Allwyn UK
Job Description
What you’ll be doing
• Monitor all Allywn systems round the clock including Infrastructure, Networks, Storage systems, Applications and Batch processing to identify problems or delays and to take appropriate corrective actions.
• Work in conjunction with external auditors and internal Camelot Draw and Broadcast teams to conduct the Lottery Draws with Integrity and to publish Results with accuracy.
• Train and develop junior members of team in order to ensure that they have the knowledge and skills to be able to carry out all required tasks.
• Deputize for Shift Lead in his absence.
• Conduct a wide and diverse range of other duties and responsibilities to support the business.
What experience we’re looking for
• Ideally knowledge of the Microsoft Suite and ServiceNow.
• Experience of using Server, Application or Network Management tools
• Experience of using an automated scheduling package
• Excellent verbal and written communication.
• Troubleshooting skills
Key Measures of Success:
• Ensure service levels to our external customers and internal business users are maintained to highest standards providing minimum availability of 99.6%, per annum across all regulated systems.
• Ensure that the UK National Lottery Computer Operations functions are managed, 24 hrs per day, 365 days per year in a secure, reliable, resilient way in line with Camelot’s standards of Operational Excellence.
• Maintain the standards and availability for all IT Services.
• Manage the service delivery and effective performance of Operation 24x7 Data Centres, Networks and Service Management.
• Monitor all Allywn systems round the clock including Infrastructure, Networks, Storage systems, Applications and Batch processing to identify problems or delays and to take appropriate corrective actions.
• Work in conjunction with external auditors and internal Camelot Draw and Broadcast teams to conduct the Lottery Draws with Integrity and to publish Results with accuracy.
• Train and develop junior members of team in order to ensure that they have the knowledge and skills to be able to carry out all required tasks.
• Deputize for Shift Lead in his absence.
• Conduct a wide and diverse range of other duties and responsibilities to support the business.
What experience we’re looking for
• Ideally knowledge of the Microsoft Suite and ServiceNow.
• Experience of using Server, Application or Network Management tools
• Experience of using an automated scheduling package
• Excellent verbal and written communication.
• Troubleshooting skills
Key Measures of Success:
• Ensure service levels to our external customers and internal business users are maintained to highest standards providing minimum availability of 99.6%, per annum across all regulated systems.
• Ensure that the UK National Lottery Computer Operations functions are managed, 24 hrs per day, 365 days per year in a secure, reliable, resilient way in line with Camelot’s standards of Operational Excellence.
• Maintain the standards and availability for all IT Services.
• Manage the service delivery and effective performance of Operation 24x7 Data Centres, Networks and Service Management.
