It Specialist (OS)
Job Description
Summary
This position is located in Department of Veterans Affairs (VA), Office of Information and Technology (OIT) serving as an IT Specialist (OS) providing technical oversight, IT services, systems development and contract oversight in regard to network related issues that ultimately affect the plans, goals, and effectiveness of the VA nationwide.
Learn more about this agency
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.
Duties
OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.
OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.
Major Duties:
Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software.
Managing user accounts, overseeing or conducting backup and recovery tasks.
Implementing operational and technical security controls and adhering to organizational security policies and procedures.
Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved process components.
The incumbent performs work that involves planning, installation, configuration, testing, implementation, and management of the systems environment in support of the organization's IT architecture.
Supports enterprise core services/applications that utilizes enterprise core infrastructure and help customer to resolve their infrastructure and service-related issues.
Providing oversight, direction and support for VA's enterprise client/server systems.
Planning, implementation and support of Back Office and other enterprise-level software products and systems that may include but, not limited to: Microsoft Operations Manager (MOM)2005, NetIQ Applications Manager, Network and Service troubleshooting tools, and national DNS Architecture.
Evaluating, selecting, verifying, and validating the systems software environment.
