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International Voice Process Quality Leader

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International Call Center Jobs
Wednesday 14:25
India
West Bengal
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ID: 809905
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Kolkata, West Bengal, India
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KPI-Driven Quality Expert

We are seeking an experienced Quality Analyst who can analyze, drive improvement, and innovate in a dynamic international voice process environment.
• Evaluate effectiveness of Transaction Quality interventions and make data-driven recommendations for process enhancements.
• Manage client-related Key Performance Indicators (KPIs) and work closely with stakeholders to ensure seamless delivery. Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

KPI-Driven Quality Expert

We are seeking an experienced Quality Analyst who can analyze, drive improvement, and innovate in a dynamic international voice process environment.
• Evaluate effectiveness of Transaction Quality interventions and make data-driven recommendations for process enhancements.
• Manage client-related Key Performance Indicators (KPIs) and work closely with stakeholders to ensure seamless delivery.
via Jobs Trabajo.org
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