International Voice Process | Customer Support Executive|

Job Description : Â

Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Identify customer needs and help customers use specific features and train them for Product and services

Follow up with customers to ensure their technical issues are resolved

Assist and coordinate with sales, marketing and development teams Read more