International Customer Service Advisor

Job Overview: International Customer Service Advisor role at Sudo24 Learning Private Limited in Titagarh . Job Overview:

Sudo24 Learning Private Limited is seeking a dedicated International Customer Service Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients. This role will require excellent communication skills, attention to detail, and the ability to handle a high volume of inquiries from customers located around the globe.

Key Responsibilities
• Responding to customer inquiries via email, phone, and chat in a timely and professional manner.
• Providing product information, troubleshooting assistance, and technical support as needed.
• Resolving customer complaints and issues in a diplomatic and efficient manner.
• Processing customer orders, payments, and refunds accurately.
• Collaborating with internal teams to address customer concerns and improve the overall customer experience.
• Maintaining thorough and accurate customer records in our CRM system.
• Participating in ongoing training and professional development to stay up-to-date on product updates and best practices for customer service. Read more