Verified Job
Sales
Internal Sales Representative
Sales
#752640
Remote / WFH
Decormax Limited
Job Description
Full job description
Internal Sales Executive
Location: Wakefield, West Yorkshire
Salary: £27,000 – £29,500 (Depending on Experience)
Job Type: Full-Time | Permanent
Join Us on Our Journey
At Decormax, we're not looking for someone to simply answer the phone and process orders.
We're looking for someone who enjoys building relationships, solving problems, spotting opportunities and genuinely making a difference to our customers every single day.
We're a family-owned business based in Wakefield with ambitious plans to become one of the UK's leading distributors of decorative panel products and surface solutions.
We've built our reputation on delivering exceptional customer service, being honest in everything we do and always going the extra mile for our customers. As we continue to grow, we're looking for people who share those values and want to grow with us.
If you're looking for more than just a job and want to build a long-term career with a business that's going places, we'd love to hear from you.
About Decormax
For over 20 years, Decormax has supplied manufacturers, retailers and trade customers across the UK with decorative panel products, sheet materials, laminates, edging, worktops and surface solutions.
We're proud of what we've achieved, but we're even more excited about where we're heading.
Growth is at the heart of everything we do. We continue to invest in our people, our product range and our service, with one clear ambition – to become one of the UK's leading distributors within our industry.
We know that ambition can only be achieved by having the right people on board.
The Opportunity
Reporting directly to the Managing Director, you'll become the day-to-day contact for your own portfolio of customers.
You'll build genuine relationships, understand your customers' businesses and become someone they trust.
Working closely with our External Sales Team, you'll help identify new opportunities, support customer visits, follow up quotations and ensure every customer receives the outstanding service Decormax is known for.
This isn't simply an order processing role.
It's an opportunity to become a valued member of our commercial team, helping customers grow while playing an important part in the continued success of Decormax.
No two days are ever the same.
What You'll Be Doing
Managing and developing your own portfolio of customer accounts.
Building strong customer relationships through regular telephone and email contact.
Working closely with the External Sales Team to maximise opportunities and support account growth.
Preparing quotations and proactively following them through to order.
Processing customer orders accurately and efficiently.
Identifying opportunities to introduce new products and increase customer spend.
Liaising with purchasing, warehouse and logistics teams to ensure exceptional customer service.
Resolving customer enquiries quickly and professionally.
Maintaining accurate customer records and sales activity.
Supporting external sales representatives with quotations, pricing, customer follow-ups and account development.
Contributing to the continued growth of Decormax through proactive account management and exceptional customer service.
About You
We're looking for attitude just as much as experience.
The ideal candidate will:
Enjoy building relationships and delivering exceptional customer service.
Be confident communicating over the telephone and via email.
Be organised, proactive and able to manage a busy workload.
Have a positive attitude and enjoy working as part of a close-knit team.
Be commercially aware and confident identifying opportunities to grow customer accounts.
Have previous experience within Internal Sales, Sales Support, Account Management or Customer Service.
Have good IT skills, including Microsoft Office.
Experience using Sage 50 or within the timber, manufacturing, construction or distribution sectors would be advantageous but is not essential, as full product training will be provided.
Why Join Decormax?
At Decormax, everyone plays an important part in our success.
You'll work directly alongside the Managing Director and collaborate closely with our experienced External Sales Team, giving you exposure to all aspects of the business and the opportunity to develop your commercial skills.
We're not a large corporate where you're just another number.
Your ideas will be listened to.
Your contribution will be recognised.
As the business continues to grow, there will be genuine opportunities for you to develop your career and take on greater responsibility.
If you're ambitious, customer-focused and want to be part of an exciting growth journey, Decormax could be the perfect place for you.
What We Offer
Competitive salary of £27,000 – £29,500, depending on experience.
Full product and systems training.
Direct support and mentoring from the Managing Director.
Genuine opportunities for career progression.
Company pension scheme.
Employee discount.
Company events.
Free on-site parking.
A supportive, friendly and ambitious working environment.
A great work-life balance with a 37-hour working week and an early finish every Friday.
No weekend working.
Working Hours
Monday to Thursday: 8:00am – 4:00pm (30-minute lunch)
Friday: 8:00am – 3:30pm (30-minute lunch)
37-hour working week
No weekend working
Ready to Join the Team?
If you're looking for a role where you can build lasting customer relationships, develop your career and become part of a business with ambitious plans for the future, we'd love to hear from you.
Join Decormax and help us build one of the UK's leading distributors of decorative panel products and surface solutions.
Job Types: Full-time, Permanent
Pay: £27,000.00-£29,500.00 per year
Benefits:
Company events
Company pension
Employee discount
On-site parking
Experience:
Telephone Sales: 2 years (required)
Work Location: In person
Internal Sales Executive
Location: Wakefield, West Yorkshire
Salary: £27,000 – £29,500 (Depending on Experience)
Job Type: Full-Time | Permanent
Join Us on Our Journey
At Decormax, we're not looking for someone to simply answer the phone and process orders.
We're looking for someone who enjoys building relationships, solving problems, spotting opportunities and genuinely making a difference to our customers every single day.
We're a family-owned business based in Wakefield with ambitious plans to become one of the UK's leading distributors of decorative panel products and surface solutions.
We've built our reputation on delivering exceptional customer service, being honest in everything we do and always going the extra mile for our customers. As we continue to grow, we're looking for people who share those values and want to grow with us.
If you're looking for more than just a job and want to build a long-term career with a business that's going places, we'd love to hear from you.
About Decormax
For over 20 years, Decormax has supplied manufacturers, retailers and trade customers across the UK with decorative panel products, sheet materials, laminates, edging, worktops and surface solutions.
We're proud of what we've achieved, but we're even more excited about where we're heading.
Growth is at the heart of everything we do. We continue to invest in our people, our product range and our service, with one clear ambition – to become one of the UK's leading distributors within our industry.
We know that ambition can only be achieved by having the right people on board.
The Opportunity
Reporting directly to the Managing Director, you'll become the day-to-day contact for your own portfolio of customers.
You'll build genuine relationships, understand your customers' businesses and become someone they trust.
Working closely with our External Sales Team, you'll help identify new opportunities, support customer visits, follow up quotations and ensure every customer receives the outstanding service Decormax is known for.
This isn't simply an order processing role.
It's an opportunity to become a valued member of our commercial team, helping customers grow while playing an important part in the continued success of Decormax.
No two days are ever the same.
What You'll Be Doing
Managing and developing your own portfolio of customer accounts.
Building strong customer relationships through regular telephone and email contact.
Working closely with the External Sales Team to maximise opportunities and support account growth.
Preparing quotations and proactively following them through to order.
Processing customer orders accurately and efficiently.
Identifying opportunities to introduce new products and increase customer spend.
Liaising with purchasing, warehouse and logistics teams to ensure exceptional customer service.
Resolving customer enquiries quickly and professionally.
Maintaining accurate customer records and sales activity.
Supporting external sales representatives with quotations, pricing, customer follow-ups and account development.
Contributing to the continued growth of Decormax through proactive account management and exceptional customer service.
About You
We're looking for attitude just as much as experience.
The ideal candidate will:
Enjoy building relationships and delivering exceptional customer service.
Be confident communicating over the telephone and via email.
Be organised, proactive and able to manage a busy workload.
Have a positive attitude and enjoy working as part of a close-knit team.
Be commercially aware and confident identifying opportunities to grow customer accounts.
Have previous experience within Internal Sales, Sales Support, Account Management or Customer Service.
Have good IT skills, including Microsoft Office.
Experience using Sage 50 or within the timber, manufacturing, construction or distribution sectors would be advantageous but is not essential, as full product training will be provided.
Why Join Decormax?
At Decormax, everyone plays an important part in our success.
You'll work directly alongside the Managing Director and collaborate closely with our experienced External Sales Team, giving you exposure to all aspects of the business and the opportunity to develop your commercial skills.
We're not a large corporate where you're just another number.
Your ideas will be listened to.
Your contribution will be recognised.
As the business continues to grow, there will be genuine opportunities for you to develop your career and take on greater responsibility.
If you're ambitious, customer-focused and want to be part of an exciting growth journey, Decormax could be the perfect place for you.
What We Offer
Competitive salary of £27,000 – £29,500, depending on experience.
Full product and systems training.
Direct support and mentoring from the Managing Director.
Genuine opportunities for career progression.
Company pension scheme.
Employee discount.
Company events.
Free on-site parking.
A supportive, friendly and ambitious working environment.
A great work-life balance with a 37-hour working week and an early finish every Friday.
No weekend working.
Working Hours
Monday to Thursday: 8:00am – 4:00pm (30-minute lunch)
Friday: 8:00am – 3:30pm (30-minute lunch)
37-hour working week
No weekend working
Ready to Join the Team?
If you're looking for a role where you can build lasting customer relationships, develop your career and become part of a business with ambitious plans for the future, we'd love to hear from you.
Join Decormax and help us build one of the UK's leading distributors of decorative panel products and surface solutions.
Job Types: Full-time, Permanent
Pay: £27,000.00-£29,500.00 per year
Benefits:
Company events
Company pension
Employee discount
On-site parking
Experience:
Telephone Sales: 2 years (required)
Work Location: In person
