Company Description Teknowgrade Pvt Ltd provides innovative, industry-based learning solutions designed to meet the evolving needs of learners and working professionals. The platform combines self-paced modules with cohort-based programs led by experienced industry mentors, enabling flexible and structured learning paths. Learners gain anytime, anywhere access to high-quality materials, personalized career counseling, and live doubt-clearing sessions. By integrating technology with real-world expertise, Teknowgrade aims to close the skills gap and help individuals advance and achieve their career goals.
Role Description The Inside Sales Specialist (freshers only) is a full-time, on-site role based in Bengaluru. The specialist will handle inbound and outbound calls to prospective learners, explain Teknowgrade’s learning solutions, and guide them through program offerings and enrollment. Daily activities include generating and qualifying leads, maintaining accurate records in the sales CRM, and following up with prospects to support conversions and long-term engagement. The role also involves responding to queries, ensuring a positive customer experience, collaborating with marketing and operations teams, and meeting individual and team sales targets.
Qualifications
• Candidates should possess skills in Inside Sales and Lead Generation for identifying prospects and driving enrollments.
• Candidates should possess skills in Customer Service and Customer Satisfaction to handle queries and ensure a positive learner experience.
• Candidates should possess strong Communication skills for clear, professional interactions via phone, email, and messaging platforms.
• Ability to learn quickly about products, programs, and industry trends, with a proactive and goal-oriented mindset.
• Basic knowledge of CRM tools or willingness to learn, along with good organizational and time-management skills.
• Undergraduate degree or equivalent education preferred; freshers with relevant aptitude and interest in sales and education technology are encouraged to apply.