inbound Voice process CEC Officer

Job Description:
• To Attend the inbound calls of customers in Credit Cards and process the queries requests to customer's satisfaction.
• To identify and convert the opportunities for cross selling (banking product) on customer's call
• Ensure customer 'delight' and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target)
• To be aware of and comply with any updates about the process

Job Criteria:
• Require Good Communication in English, Hindi and minimum one southern language mandatory.
• Complete 15 years of Graduation is mandatory.
• Graduate without any standing arrears.
• Age Limit below 30.
• Salary 2.52 LPA (Fresher)- 3 LPA (Depends on experience) + Incentives.
• 5 days working + 2 days rotational week off.
If you meet minimum requirements, Kindly call us
SUNDARAM (+363575677) (or) Forward Your Resume To [HIDDEN TEXT]
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