Verified Job
Waiter / Steward
In Room Dining - Room Service Server - Casual
Waiter / Steward
#40443
Remote / WFH
Four Seasons
Job Description
About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
ROOM SERVICE SERVER
The Four Seasons Resort Hualalai is looking for an Room Service Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Room Service Server have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU’LL DO
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods. Highlighting any special requests or dietary restrictions. Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guests
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
And More!
WHAT TO BRING
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Ability to communicate professional and accurately
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems.
Strong Customer Service skills
Minimum 1 year of food service or customer service-related work
Weekend & Holiday Availability Required
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
Hourly Rate: $ 17.46
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation, & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs
Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
ROOM SERVICE SERVER
The Four Seasons Resort Hualalai is looking for an Room Service Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Room Service Server have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU’LL DO
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods. Highlighting any special requests or dietary restrictions. Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guests
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
And More!
WHAT TO BRING
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Ability to communicate professional and accurately
Successful candidate must possess legal work authorization in United States
Ability to accurately read and work with computer systems.
Strong Customer Service skills
Minimum 1 year of food service or customer service-related work
Weekend & Holiday Availability Required
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
Hourly Rate: $ 17.46
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation, & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs
Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
