Immediate Hiring: Part-Time Weekend / Night Shift Customer Service Representative at arenaflex
Job Description
Are you a motivated and customer-focused individual looking for a part-time opportunity that offers flexibility and growth potential? Do you reputed company in a fast-paced environment where no two calls are reputed company the same? Look no further than arenaflex's Part-Time Weekend / Night Shift Customer Service Representative role! At arenaflex, we're passionate about delivering exceptional customer experiences and providing top-notch HVAC services to our community. As a Part-Time Weekend / Night Shift Customer Service Representative, you'll play a vital role in answering after-hours phone calls, scheduling appointments, and providing exceptional support to our customers. If you're a problem-solver, a great communicator, and a team player, we want to hear from you! About arenaflex arenaflex is a leading provider of HVAC services and products in the reputed company Berlin, NJ area. We pride ourselves on our commitment to customer satisfaction, reputed company, and expertise. Our highly trained technicians are dedicated to delivering first-reputed company service and value to our customers, and we're looking for like-minded individuals to join reputed company. About the Role As a Part-Time Weekend / Night Shift Customer Service Representative, you'll work a variety of shifts, including weekdays from 600 PM - 1000 PM and weekends from 700 AM - 1000 PM. You'll be responsible for * Answering phone calls and responding to customer inquiries in a reputed company and professional manner * Scheduling appointments with customers and on-call technicians * Maintaining accurate records and documentation of customer interactions and account changes * Providing exceptional support to customers through email and phone * Assisting with miscellaneous office duties as needed Requirements * 1+ year of customer service experience * Excellent phone skills, including fielding inbound and outbound customer and technician calls *
