Hydraulic Field Service Supervisor
Job Description
Looking to step into a leadership role where you can make a real impact? IMG is seeking an experienced Hydraulic Field Service Supervisor to lead our field team, drive performance, and deliver high quality outcomes across customer sites.
About the role
You will lead and coordinate our Hydraulic Field Service team, ensuring work is delivered safely, efficiently, and to a high standard. This is a hands-on leadership role where you will balance team management, technical support, and operational delivery while building strong customer relationships.
Key responsibilities
Team Leadership
Lead, coach, and develop Field Service Technicians, tradespeople, and apprentices
Set clear goals and drive a high performance, safety focused culture
Conduct one on ones, performance reviews, and ongoing development planning
Support training and upskilling to build team capability
Operations
Plan, coordinate, and supervise daily field service activities
Provide technical support both on site and in house
Ensure jobs are completed on time, on budget, and to quality standards
Review job cards, timesheets, and reporting for accuracy
Identify improvement opportunities across systems, processes, and performance
Build strong customer relationships and identify additional work opportunities
Financial & Admin
Support budgeting, forecasting, and cost control
Monitor productivity and chargeability targets
Ensure timely job closure and invoicing
Maintain accurate reporting and documentation
Customer Focus
Deliver consistent, high quality service aligned to customer expectations
Manage scope changes and ensure clear communication with clients
Support your team to build strong, professional customer relationships
About you
Strong hydraulic and field service experience
Proven leadership or supervisory experience
Hands on, practical approach with solid technical capability
Strong communication and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Why IMG? At IMG, we are a true one-stop shop for heavy industry, from hydraulics and heavy diesel to machining, fabrication, field service, and project delivery. You will be part of a team that values quality, consistency, and delivering results that build our reputation.
Ready to lead from the field service team? Apply now.
