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HVAC amp Plumbing CSR

Calgary, Alberta
Jobs
#415022
Full Time

Job Description

Job Title: Experienced HVAC & Plumbing Customer Service Representative

Duties:
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Answer customer inquiries, resolve issues, and provide product information
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer accounts by updating information and handling account inquiries
- Collaborate with other departments to ensure timely resolution of customer concerns
- Assist with administrative tasks such as data entry and filing

Qualifications:
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office Suite and CRM software
- Previous HVAC & Plumbing customer service experience is a

At our company, we value our employees and offer a supportive work environment. We will provide training to ensure your success in this role and look forward to you growing with our company as we grow.

If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience. We look forward to hearing from you!

Job Type: Full-time

Pay: $1+.00-$25.00 per hour

Benefits:
• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:
• Monday to Friday

Ability to commute/relocate:
• Calgary, AB T2E 6Z4: reliably commute or plan to relocate before starting work (required)

Education:
• Secondary School (preferred)

Experience:
• Customer service: 1 year (preferred)

Shift availability:
• Day Shift (preferred)

Work Location: In person
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