HR Assist Officer
Job Description
Department : Enterprise Services Group
Salary: UOM 5 $ 86,943 - $99,864 p.a. plus 17% super
Central HR service role / broaden expertise across Workday, UKG and ServiceNow / collaborative, improvement-focused team
Join HR Assist to deliver responsive HR support and grow your expertise in leading HR systems.
Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.
Your next career opportunity
In this HR Assist Officer role, you will deliver efficient HR services across the employee lifecycle. You will manage HR data, contracts and queries while developing deep expertise in key HR systems. You will also contribute to continuous improvement in a collaborative, service-focused shared services environment.
What you will deliver:
Process end-to-end HR transactions in Workday, ensuring accurate data, compliance and timely updates across employee records.
Prepare and coordinate employment contracts, variation letters and related documentation for diverse university appointments and engagements.
Respond to HR queries, providing first-level guidance, escalating appropriately and supporting a consistent HR service model.
Support HR processes such as onboarding, offboarding and performance, working flexibly across specialist and high-volume areas.
Contribute to continuous improvement by suggesting enhancements, supporting system updates and sharing knowledge with team members.
You may be a great fit if you :
Hold a relevant tertiary qualification and, or equivalent mix of education, training and HR experience.
Bring experience working with HR information systems, ideally including Workday, UKG and ServiceNow or similar platforms.
Demonstrate strong customer service skills, with proven ability to manage queries and build productive relationships.
Apply sound knowledge of HR policies and processes when preparing documentation and providing first-level advice.
Work effectively with ambiguity, adapting to changing priorities and working flexibly across different HR service areas.
Maintain strict confidentiality and accuracy when handling sensitive employee records and personal information.
For further information please refer to the attached PD at the bottom of the advert.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:
Build future financial security with 17% superannuation.
Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being.
Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning.
Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave.
Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company.
Health and well-being services including a leading Employee Assistance Program.
Your new team – Chief Operating Officer Portfolio
You will join the central HR Assist team within the Chief Operating Officer portfolio. The team delivers shared HR services across the employee lifecycle, supporting staff and leaders across the University. Colleagues collaborate closely, share knowledge and focus on service excellence, process efficiency and continuous improvement. You will be supported to develop your HR systems expertise and grow your career in a dynamic environment.
.
