Job ID/Reference CodePROGEN-EXTERNAL-153858Work Experience 4 Years and aboveJob TitleHR Admin- Team Lead Responsibilities Skill/Experience Requirements
• Knowledge of HRO ERP's
• Ability to work in fast pace environment with tight deadlines
• Knowledge of payroll fundamentals
• Strong analytical skills
• High standards for accuracy
• Detail oriented
• Ability to handle sensitive and confidential information responsibly
• Excellent written and verbal skills
• Total 4- 6 years of payroll, HR or related experience required
• Must have minimum 1-2 years of team handling experience Educational Requirements Graduate Service Line BPO Service Line
Additional Responsibilities:
Roles and responsibilities
• Support the HR Admin transaction processing to cover processes like employee data changes, terminations/ retirements, new hires etc
• Monitoring team's performance against the agreed SLAs
• Escalation Management
• Review quality assurance reports that pertain to hourly and salary payroll
• Work HR Admin input error reports
• Provide information to internal research specialist on the resolution of individual associate pay inquires