Housekeeping Team Leader

Coastal luxury meets unparalleled elegance at Mantra Sirocco and Zanzibar, located along the Sunshine Coast’s peaceful Mooloolaba Esplanade. No two days are the same working across the Sirocco and Zanzibar properties, which comprise of two and three bedroom apartments and penthouses with spacious balconies and panoramic ocean views, seasonally heated pool and spa, sundeck, BBQ area, and gym. There is plenty to do in and around Mooloolaba and the Sunshine Coast on your days off; from surfing, abseiling and rock climbing, to exploring Australia Zoo, visiting the local markets, or simply relaxing on the beach.

Purpose
As a Housekeeping Team Leader, you will do more than just oversee cleaning; you will inspire and motivate your team, provide valuable training and development opportunities, ensure efficient task assignment, and conduct regular room inspections. Your attention to detail and commitment to excellence will be the driving force behind our guests' delight.

Primary Responsibilities
Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction
Dive in and carry out cleaning tasks across various housekeeping areas as needed
Provide training, uphold cleanliness standards, and conduct regular inspections
Efficiently assign tasks and oversee inventory to ensure smooth operations
Attend to guest requests and issues promptly for a pleasant stay
Assist with managing budgets and communicate with other departments while providing performance updates to management
Skills and Experience
A sharp eye for detail and previous experience in Housekeeping
Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
The ability to think on your feet to keep things running smoothly throughout the day
A high standard of personal grooming and a polished appearance
Willingness to not only lead the team but to also work alongside them to ensure their success
Reliable transportation and availability to work a variety of shifts including weekends and public holidays
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food beverage worldwide!
Family Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

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