Housekeeping Manager
Job Description
₹28,000 - ₹32,000 a month
जॉब टाइप
फ़ुल-टाइम
शिफ़्ट और शेड्यूल
बदलता शेड्यूल
योग्यता
5 years total work (Required)
फ़ायदे
जॉब की पूरी जानकारी से लिया गया
खाने की पेमेंट
जॉब की पूरी जानकारी
We are Looking for our Newly opened Property @ Indore
A Well experienced candidate as House Keeping Manager who can Lead and guide the team to reach the desired goals of our organization.
Key Responsibilities
· Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
· Oversees laundry operations
· Schedules routine inspections of all Housekeeping areas by/with the Housekeeping Executive and other supervisory personnel
· Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
· Manages spring cleaning schedules
· Makes recommendations to the Accommodation Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
· Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate
· Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
· Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
· Conducts regular department meetings
· Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
· Supervises outside contractors to ensure contractual compliance
· Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
· Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
Human Resource Responsibilities
· Works with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:
o Plans for future staffing needs
o Recruits in line with company guidelines
o Prepares detailed induction programmes for new staff
o Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
o Ensures training needs analysis of Housekeeping staff is carried out and training programmes are designed and implemented to meet needs
o Conducts probation and formal performance appraisal in line with company guidelines
o Maintains up to date staff records and approves leave requests etc
o Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
o Regularly communicates with staff and maintains good relations
o Establishes a productive working schedule in line with labor laws
o Approves leave after considering hotel occupancies
Financial Responsibilities
· Works with Finance and Business Support Manager in the preparation and management of the department’s budget. Duties include:
o Prepares the Housekeeping budget
o Monitors and controls inventories for operating equipment, linen and uniforms to ensure the control and maintenance of par stocks and costs
o Controls and analyses department costs on an ongoing basis to ensure performance against budget
o Manages the department’s expenses
Occupational Health and Safety Responsibilities
· Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
· Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
· Initiate action to correct a hazardous situation and notify supervisors of potential dangers
· Log security incidents and accidents in accordance with hotel requirements
Key Competencies
Key Tasks
Drive For Results
· Compete against a standard of excellence by setting high performance standards and pursuing aggressive goals
· Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles
Understanding the Business
· Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information
· Adheres to The Five Managers Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies
· Demonstrates an understanding of competitors’ major strengths and weaknesses
· Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations
· Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable
Problem Solving and Decision Making
· Diagnose problems and thoroughly analyse information to guide decision making
· Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions
Customer Focus
· Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
· Take action to address these needs in order to exceed their expectations
· Create a positive hotel image in every interaction with internal and external customers
· Adhere to hotel brand standards
· Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
· Assist guests and ****** them to locations within the hotel at their request
· Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
· Maintain current Hotel information to be able to provide information to guests
· Implements procedures which enhance the guest experience
Innovation
· Generate new ideas and encourage creativity from your staff
· Recognize the need for new and modified approaches
Teamwork
· Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results
· Actively participate in wider hotel meetings
· Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
Adaptability
· Be comfortable and effective in an environment of ambiguity or change
· Be receptive to new ideas and respond to workplace changes in a flexible and optimistic manner
· Complete tasks as directed by Management
Impact and Influence
· Promote your ideas persuasively, and shape the opinion of subordinates and overcome resistance
· Build consensus for action and negotiate mutually beneficial solutions to problems
· Establish influential contacts with suppliers
Leading and Developing People
· Inspire others to excel by clearly communicating business values and direction, recognizing good performance and providing managerial support
· Develop potential of others through coaching and development opportunities to build organization capability for the future
Cultural Awareness
· Understands and takes into account the global nature of the business; works effectively with colleagues from different view points, cultures and countries
Job Type: Full-time
Salary: ₹28,000.00 - ₹32,000.00 per month
Benefits:
Food provided
Schedule:
Flexible shift
Ability to commute/relocate:
Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
5 years total work (Required)
Application Deadline: 05/06/2026
Expected Start Date: 05/06/2026
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